Hotel Booking/Reservation Executive
We are seeking a skilled Hotel Booking/Reservation Executive to join our team at Florican Enterprises Pvt. Ltd.
About the Role:
Handle customer inquiries for hotel booking/reservation, as per their requirements and demands.
Search for hotels, coordinate with them to obtain confirmation, and facilitate communication until the customer's needs are met.
Develop strong verbal and written communication skills to effectively interact with VIPs and customers.
Key Responsibilities:
Manage customer relationships and resolve any issues related to hotel bookings or reservations.
Stay up-to-date with hotel availability, rates, and packages to provide accurate information to customers.
Work closely with the sales team to promote hotel bookings and ensure seamless customer experience.
Monitor and report on customer feedback, making recommendations for process improvements.
Requirements:
Bachelor's degree in Hospitality, Business Administration, or a related field.
Minimum 1-7 years of experience in customer-facing roles, preferably in the hospitality industry.
Excellent communication, problem-solving, and interpersonal skills.
Ability to work in a fast-paced environment and prioritize multiple tasks effectively.
What We Offer:
A competitive salary and benefits package.
Opportunities for professional growth and development within the company.
A dynamic and supportive work environment.
How to Apply:
Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you.
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