Hiring For Hindi Telecaller Banking | Fresher Welcome | Rajendra|

Handle customer inquiries: Respond to inbound customer calls promptly, addressing their queries, concerns, and complaints professionally and efficiently.

2. Provide product and service information: Familiarize yourself with company's wide range of products and services to accurately address customer inquiries and offer suitable solutions.

4. Manage customer accounts: Update and maintain customer databases, ensuring accurate and up-to-date customer profiles for future reference.

5. Upselling and cross-selling: Identify and seize opportunities to upsell and cross-sell Yamaha's products and services based on customer needs and preferences.

6. Complaint resolution: Investigate and resolve customer complaints and issues efficiently, empathetically, and in a timely manner, aiming to achieve customer satisfaction and. retention.

7. Escalation management: Escalate complex or unresolved customer issues to the appropriate department or supervisor to ensure prompt and effective resolution.

Job Type: Full-time

Benefits:
Cell phone reimbursement
Internet reimbursement

Education:
Secondary(10th Pass) (Required)

Work Location: In person Read more