Head Of Delivery Strategic Programs

Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental, optical, medical, hearing and medical visa services.
Help transform the health of millions of people!

We have an exciting brand-new leadership role in our Technology HI BS team for a Head of Delivery – Strategic Programs. You’ll primarily lead the Technology enablement for Capability Modernisation Program, ensuring the successful delivery of the program of work while transforming and upgrading foundational systems that underpin Bupas operations. Nurturing the program of work from inception to completion, you will be motivated to optimise productivity, improve employee and customer experiences and deliver a program of work that will set Bupa up for its future. You’ll utilise your technical expertise, leadership skills, strategic vision, and change management capabilities.
Capability Modernisation is critical to ensuring Bupa remains sustainably competitive in market through transforming our core insurance processes and technology. The Capability Modernisation program will deliver a compliant, modern, modular set of core HI capabilities that reduce risk, enable innovation and deliver our strategic priorities. There are five core health insurance capabilities - Claims, Product Pricing, Policy, Billing and Payments, Provider – that the program will modernise by transitioning from a monolithic and tightly coupled platform to a modular system containing “best of breed” solution components. The scope of work includes over 38 applications, including business and customer critical applications.
To be successful in this role you’ll need:

8 to 10 years’ experience in a large scale program management role, managing medium to large projects (circa $100M - $300M) with high levels of complexity, multiple dependencies and with up to 10 - 20+ indirect report
Demonstrated experience in project status reporting, scheduling, dependency management and milestone tracking techniques, financial / budget management and risk management
Proven track record influencing and negotiating successful outcomes with Sponsors, Project Managers and senior stakeholders
Experience running RFPs/RFIs and managing vendor relationships
Strong verbal and written communication skills, including presenting to senior levels and report writing
Experience in Agile project delivery (and knowing when and how to best use it)
Strong understanding of SAFe (e.g. PI planning), DevOps and SDLC
Able to use and adapt to technology by taking fundamental principles and applying them in the new context
Experience applying Six Sigma or Lean process improvement techniques will be highly regarded
Qualifications and Training
Tertiary qualifications in Information Systems/Information Technology or equivalent
Formal project management qualifications from either AIPM or PMI (Mandatory or working towards)
Formal Agile project Read more