Head Cashier

To manage billing operations efficiently while ensuring a smooth checkout experience, accuracy in transactions, and adherence to financial and compliance controls.

What You Will Own
• End-to-end billing and POS operations
• Cash management, reconciliation, and daily closing
• Supervision of cashier team and shift planning
• Handling refunds, exchanges, and billing escalations
• Ensuring accuracy in invoices, payments, and documentation
• Compliance with audit, finance, and SOP guidelines

Key Result Areas
• 100% accuracy in billing and cash reconciliation
• Minimal billing errors and transaction discrepancies
• Reduced customer wait time at checkout
• Efficient handling of returns, refunds, and exchanges
• Adherence to audit and compliance standards
• High customer satisfaction at the final touchpoint

What Success Looks Like
• Smooth, fast, and error-free checkout experience
• Zero or negligible cash variance
• Well-managed cashier counters during peak hours
• Strong coordination with sales and operations teams
• Positive customer feedback at billing stage
• Audit-ready processes with no compliance gaps

Who Thrives in This Role
• 3–6 years of experience in retail billing/POS operations
• Graduate - Bcom preferred
• Strong numerical accuracy and attention to detail
• Ability to manage pressure during peak store hours
• Good leadership skills to manage cashier teams
• Familiarity with POS systems and basic accounting principles
• Customer-focused with problem-solving ability

Requirements added by the job poster

• 5+ years of Retail experience

• 5+ years of work experience with Cash Management