Verified Job
Hardware / Network Engineer
Hardware Support Engineer (Bengaluru, IN)
Hardware / Network Engineer
#59625
Remote / WFH
Parking Network B.V. · Bengaluru, Karnataka ·
Job Description
Job description
?8L ?10L Bengaluru 3 years of exp Full TimeVisa SponsorshipNot AvailableRemote Work PolicyIn officeRelocationAllowedSkillsNetworkingHardware EngineeringLinuxElectronicsWiFi (802.11a/b/g/n/ac) and Bluetooth HWMOSFETS/TransistorsHardware troubleshootingHiring contactSukanya SahooAbout The JobGMP has established itself as the pioneer of Interoperable Smart Parking which connects all parking and mobility stakeholders on a common platform who are operating in silos. GMP has had great success in the European market and is now expanding in US and other markets globally. This is an opportunity to be part of a high growth team with a global footprint.Job DescriptionsMonitor the critical applications and proactively notify whenever there is any deviation , to name a few like Kibana, Crashlytics, APM, Cloudwatch, Grafana etc.Should have good knowledge on SQLBasic understanding of microcontrollers, sensors, and communication protocolsKnowledge on electronic components such as resistors, relays, capacitors, diodes, and transistors.Knowledge of using testing equipment like multimeters, and power supplies.Document technical findings, including wiring diagrams, test reports, and troubleshooting notes.Set up and manage network configurations, including LAN, WAN, and Wi-Fi.Troubleshoot hardware and network connectivity issues.Diagnose software, hardware, networking and systems failuresOpen and track tickets through resolution and give summary reports to customersExecute resolutions to problems and follow standard practicesDetermine, record and work with team to revise current procedures to enhance customer satisfactionDevelop troubleshooting tips and tools to use in diagnosisDevelop best practices and guidelines for technical supportEfficient handling of on-ground incidentsReview Meeting with Internal & External stakeholders (weekly / Monthly).Following defined escalation path when neededService Improvement Plans for TechnologyWork with Incident Resolution Team and respective SDMs / IT SPOCs for faster restoration of servicesCommunicating across organizational boundaries - from engineers through to senior managersAdhering to defined internal & external SLAsFlexible to work in rotational shifts.Preferred SkillsAbility to think logicallyProblem solving skillsBasic knowledge of ITIL frameworkBasic knowledge on Agile methodologyNetworking KnowledgeBasic knowledge on API and IOTBasic Knowledge on Atlassian SuiteCommunication and Stakeholder ManagementHandson experience in Kibana, Firebase, APM, GrafanaKnowledge of OS LinuxApply for this job
₹1L–₹50L a year
Full–time
No Degree Mentioned
?8L ?10L Bengaluru 3 years of exp Full TimeVisa SponsorshipNot AvailableRemote Work PolicyIn officeRelocationAllowedSkillsNetworkingHardware EngineeringLinuxElectronicsWiFi (802.11a/b/g/n/ac) and Bluetooth HWMOSFETS/TransistorsHardware troubleshootingHiring contactSukanya SahooAbout The JobGMP has established itself as the pioneer of Interoperable Smart Parking which connects all parking and mobility stakeholders on a common platform who are operating in silos. GMP has had great success in the European market and is now expanding in US and other markets globally. This is an opportunity to be part of a high growth team with a global footprint.Job DescriptionsMonitor the critical applications and proactively notify whenever there is any deviation , to name a few like Kibana, Crashlytics, APM, Cloudwatch, Grafana etc.Should have good knowledge on SQLBasic understanding of microcontrollers, sensors, and communication protocolsKnowledge on electronic components such as resistors, relays, capacitors, diodes, and transistors.Knowledge of using testing equipment like multimeters, and power supplies.Document technical findings, including wiring diagrams, test reports, and troubleshooting notes.Set up and manage network configurations, including LAN, WAN, and Wi-Fi.Troubleshoot hardware and network connectivity issues.Diagnose software, hardware, networking and systems failuresOpen and track tickets through resolution and give summary reports to customersExecute resolutions to problems and follow standard practicesDetermine, record and work with team to revise current procedures to enhance customer satisfactionDevelop troubleshooting tips and tools to use in diagnosisDevelop best practices and guidelines for technical supportEfficient handling of on-ground incidentsReview Meeting with Internal & External stakeholders (weekly / Monthly).Following defined escalation path when neededService Improvement Plans for TechnologyWork with Incident Resolution Team and respective SDMs / IT SPOCs for faster restoration of servicesCommunicating across organizational boundaries - from engineers through to senior managersAdhering to defined internal & external SLAsFlexible to work in rotational shifts.Preferred SkillsAbility to think logicallyProblem solving skillsBasic knowledge of ITIL frameworkBasic knowledge on Agile methodologyNetworking KnowledgeBasic knowledge on API and IOTBasic Knowledge on Atlassian SuiteCommunication and Stakeholder ManagementHandson experience in Kibana, Firebase, APM, GrafanaKnowledge of OS LinuxApply for this job
₹1L–₹50L a year
Full–time
No Degree Mentioned
