Guest Services Associate

Company Description

Godwin Hotels and Resorts, located in Meerut, is a hospitality brand with a presence in three different locations across the country. The hotel aims to provide peace, comfort, and solace to tourists amidst their busy schedules by offering world-class facilities such as concierge services, parking, restaurants, coffee shops, Wi-Fi, gyms, gardens, and a spa. Guests can also enjoy various recreational facilities during their stay.

Role Description

This is a full-time on-site role for a Guest Services Associate at Godwin Hotels and Resorts in Meerut. The Guest Services Associate will be responsible for providing exceptional guest service, handling reservations, and ensuring effective communication with guests.

Qualifications
• Guest Services and Customer Service skills
• Experience in handling reservations
• Strong communication skills
• Excellent interpersonal skills
• Ability to work in a fast-paced environment
• Attention to detail and problem-solving abilities
• Hospitality industry experience is a plus
• Fluency in multiple languages is a plus Read more