Guest Services Associate

Company Description

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Role Description

This is a full-time role as a Guest Services Associate at Jaypee Residency Manor Mussoorie. As a Guest Services Associate, you will be responsible for providing excellent customer service and ensuring guest satisfaction. Your day-to-day tasks will include greeting and assisting guests, handling guest inquiries and complaints, coordinating with other departments to fulfill guest requests, and maintaining a clean and organized lobby area. This role is located in Mussoorie and requires on-site presence.

Qualifications
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to multitask and work in a fast-paced environment
• Attention to detail and problem-solving skills
• Proficiency in English (both written and verbal)
• Flexibility to work in shifts, including weekends and holidays Read more