Verified Job
Receptionist
GUEST SERVICE OFFICER - FRONT OFFICE
Receptionist
#671789
Remote / WFH
Job Description
A
AMARDEEP STEEL CENTRE LLP
Sr. Tender Executive
AMARDEEP STEEL CENTRE LLP • Mumbai, Maharashtra • via Shine
24 hours ago
Full–time
Apply on Shine
Apply on BeBee
Apply on Trabajo.org
Job description
Job Overview
We are seeking an experienced and highly skilled Senior Tender Executive with in-depth knowledge of Government e-Tendering portals and the Government e-Marketplace (GEM) & E-Tender. The ideal candidate will independently manage the entire tender lifecycle, ensure compliance, and coordinate with internal teams to successfully execute government bids.
Key Responsibilities
• End-to-end...
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Grand Hyatt Mumbai
GUEST SERVICE OFFICER - FRONT OFFICE
Grand Hyatt Mumbai • Mumbai, Maharashtra • via Glassdoor
13 hours ago
Full–time
Apply on Glassdoor
Apply on SimplyHired
Job description
Summary
To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.
To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift’s follow up and action is crucial.
To be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report and remittance envelop at the end of the shift, perform opening and closing procedures, and ensure that the Assistant Manager – Front Office signs all rebates and paid out vouchers with a clear explanation. To check and update the allocation of rooms for all guests and follow up on the special requirements requested by the guests. To maintain a regular contact with long stay and suite guests to ensure their stays are an enjoyable one.
General responsibilities are to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities are assigned.
Qualifications
Responsible to welcome all guests, ensuring they have an exceptional staying experience; creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must
AMARDEEP STEEL CENTRE LLP
Sr. Tender Executive
AMARDEEP STEEL CENTRE LLP • Mumbai, Maharashtra • via Shine
24 hours ago
Full–time
Apply on Shine
Apply on BeBee
Apply on Trabajo.org
Job description
Job Overview
We are seeking an experienced and highly skilled Senior Tender Executive with in-depth knowledge of Government e-Tendering portals and the Government e-Marketplace (GEM) & E-Tender. The ideal candidate will independently manage the entire tender lifecycle, ensure compliance, and coordinate with internal teams to successfully execute government bids.
Key Responsibilities
• End-to-end...
Show full description
Report this listing
Grand Hyatt Mumbai
GUEST SERVICE OFFICER - FRONT OFFICE
Grand Hyatt Mumbai • Mumbai, Maharashtra • via Glassdoor
13 hours ago
Full–time
Apply on Glassdoor
Apply on SimplyHired
Job description
Summary
To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary.
To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift’s follow up and action is crucial.
To be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report and remittance envelop at the end of the shift, perform opening and closing procedures, and ensure that the Assistant Manager – Front Office signs all rebates and paid out vouchers with a clear explanation. To check and update the allocation of rooms for all guests and follow up on the special requirements requested by the guests. To maintain a regular contact with long stay and suite guests to ensure their stays are an enjoyable one.
General responsibilities are to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities are assigned.
Qualifications
Responsible to welcome all guests, ensuring they have an exceptional staying experience; creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must
