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Guest Experience Officer
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#805684
Remote / WFH
PETER KITTER MOTOR COMPANY
Job Description
From humble beginnings in 1988, Peter Kittle Motor Company has grown into one of Australia's most respected automotive groups, with 10 award-winning Toyota dealerships across South Australia, Victoria, and New South Wales.
We are currently seeking a Guest Experience Officer to join our Head Office team in Para Hills West. This role is ideal for an enthusiastic and customer-focused individual who enjoys helping people and delivering outstanding service experiences.
About the Role
As a Guest Experience Officer, you will play an important role in maintaining and enhancing customer satisfaction through:
High-volume inbound and outbound service booking calls
Promoting campaigns, incentives, and special offers
Service reminders and post-service follow-up calls
Accurate data entry and database maintenance
What's in it for You?
Supportive and dynamic team environment
Opportunity to work with a well-known and respected family-owned business
Professional uniforms provided
Access to social club events and manufacturer discounts
About You
Whether you're a university student looking to gain workplace experience, a parent seeking flexible work hours, or someone looking for a rewarding career change, we'd love to hear from you.
You will ideally possess:
Excellent communication and interpersonal skills with a confident telephone manner
A genuine passion for customer service and building relationships
High levels of motivation and the ability to work towards targets
Previous experience in data entry and maintaining accurate records
Strong computer skills, including Microsoft Office applications
Previous call centre or customer service experience (highly regarded)
Automotive dealership experience (highly regarded)
Apply Now
If you're passionate about delivering exceptional customer experiences and want to be part of a successful and supportive team, we'd love to hear from you.
Don't wait – apply today!
No recruitment agencies please.
We are currently seeking a Guest Experience Officer to join our Head Office team in Para Hills West. This role is ideal for an enthusiastic and customer-focused individual who enjoys helping people and delivering outstanding service experiences.
About the Role
As a Guest Experience Officer, you will play an important role in maintaining and enhancing customer satisfaction through:
High-volume inbound and outbound service booking calls
Promoting campaigns, incentives, and special offers
Service reminders and post-service follow-up calls
Accurate data entry and database maintenance
What's in it for You?
Supportive and dynamic team environment
Opportunity to work with a well-known and respected family-owned business
Professional uniforms provided
Access to social club events and manufacturer discounts
About You
Whether you're a university student looking to gain workplace experience, a parent seeking flexible work hours, or someone looking for a rewarding career change, we'd love to hear from you.
You will ideally possess:
Excellent communication and interpersonal skills with a confident telephone manner
A genuine passion for customer service and building relationships
High levels of motivation and the ability to work towards targets
Previous experience in data entry and maintaining accurate records
Strong computer skills, including Microsoft Office applications
Previous call centre or customer service experience (highly regarded)
Automotive dealership experience (highly regarded)
Apply Now
If you're passionate about delivering exceptional customer experiences and want to be part of a successful and supportive team, we'd love to hear from you.
Don't wait – apply today!
No recruitment agencies please.
