Verified Job
Work from home
Government Training Coordinator (Remote USA)
Work from home
#669757
Remote / WFH
Job Description
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement in driving insights from complex data sets, improving operational efficiency, increasing program integrity, discovering and recovering revenue, and making timely, informed decisions to enhance investigations.
About the Role
The Training Coordinator is responsible for the end-to-end coordination, administration, and operational execution of instructor-led, hosted, and eLearning training programs for government and law enforcement customers. This role serves as a central point of coordination across customers, instructors, sales, marketing, finance, and internal technology teams to ensure training programs are delivered accurately, efficiently, and at a high level of quality.
The Training Coordinator manages class scheduling, registrations, rosters, payments, communications, learning access, and post-class activities, while also supporting certification programs, training-related assets, and customer inquiries. This position requires strong organizational skills, attention to detail, cross-functional communication, and the ability to manage multiple concurrent workflows.
This is a remote role, candidate can be located nationwide in the US.
Responsibilities
Customer Focus
Acts as a primary point of contact for customers regarding training inquiries, registrations, hosting opportunities, and logistics.
Provides timely responses to customer questions related to training schedules, rosters, payments, credits, scanners, and learning access.
Training Program Planning & Scheduling
Coordinates instructor-led and hosted training classes, including identifying demand, determining locations, and aligning with hosting agencies.
Manages class scheduling calendars and maintains accurate records across tracking tools and systems.
Coordinates with sales teams to promote training opportunities within assigned regions.
Registration, Roster & Enrollment Management
Oversees registration processes for instructor-led and eLearning training, ensuring accurate collection of attendee information.
Maintains and updates class rosters across tracking tools, monitoring capacity, attendance, and changes.
Tracks payments, credits, and outstanding balances, ensuring accuracy across systems and reports.
Go-to-Market & Training Promotion
Collaborates with marketing teams to advertise training offerings through approved channels.
Ensures training banners, listings, and promotional assets are current and accurately reflect available classes.
Supports regional and national promotion efforts by coordinating information flow between marketing, sales, and instructors.
Product Delivery & Training Operations
Prepares training materials, certificates, name tents, and supplies prior to class delivery.
Coordinates with instructors to ensure materials, equipment, and logistics are in place before travel or class start dates.
Tracks training supplies and works with vendors to order materials as needed.
Supports proprietary certification and SME programs by coordinating attendance tracking, workflows, and documentation.
Data, Reporting & Process Management
Maintains accurate training data across spreadsheets, Smartsheets, and internal systems.
Tracks class attendance, payments, credits, revenue, and outstanding balances.
Requirements
Demonstrated ability to manage multiple tasks, workflows, and priorities in a fast-paced environment.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to work cross-functionally with internal teams and external customers.
Experience coordinating events, training programs, or operational processes is preferred.
Comfort working with spreadsheets, tracking tools, registration systems, and learning platforms.
Experience supporting government or law enforcement customers is a plus.
Bachelor’s degree preferred but not required, or equivalent professional experience 2-4 years.
US Citizenship required for this particular role.
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement in driving insights from complex data sets, improving operational efficiency, increasing program integrity, discovering and recovering revenue, and making timely, informed decisions to enhance investigations.
About the Role
The Training Coordinator is responsible for the end-to-end coordination, administration, and operational execution of instructor-led, hosted, and eLearning training programs for government and law enforcement customers. This role serves as a central point of coordination across customers, instructors, sales, marketing, finance, and internal technology teams to ensure training programs are delivered accurately, efficiently, and at a high level of quality.
The Training Coordinator manages class scheduling, registrations, rosters, payments, communications, learning access, and post-class activities, while also supporting certification programs, training-related assets, and customer inquiries. This position requires strong organizational skills, attention to detail, cross-functional communication, and the ability to manage multiple concurrent workflows.
This is a remote role, candidate can be located nationwide in the US.
Responsibilities
Customer Focus
Acts as a primary point of contact for customers regarding training inquiries, registrations, hosting opportunities, and logistics.
Provides timely responses to customer questions related to training schedules, rosters, payments, credits, scanners, and learning access.
Training Program Planning & Scheduling
Coordinates instructor-led and hosted training classes, including identifying demand, determining locations, and aligning with hosting agencies.
Manages class scheduling calendars and maintains accurate records across tracking tools and systems.
Coordinates with sales teams to promote training opportunities within assigned regions.
Registration, Roster & Enrollment Management
Oversees registration processes for instructor-led and eLearning training, ensuring accurate collection of attendee information.
Maintains and updates class rosters across tracking tools, monitoring capacity, attendance, and changes.
Tracks payments, credits, and outstanding balances, ensuring accuracy across systems and reports.
Go-to-Market & Training Promotion
Collaborates with marketing teams to advertise training offerings through approved channels.
Ensures training banners, listings, and promotional assets are current and accurately reflect available classes.
Supports regional and national promotion efforts by coordinating information flow between marketing, sales, and instructors.
Product Delivery & Training Operations
Prepares training materials, certificates, name tents, and supplies prior to class delivery.
Coordinates with instructors to ensure materials, equipment, and logistics are in place before travel or class start dates.
Tracks training supplies and works with vendors to order materials as needed.
Supports proprietary certification and SME programs by coordinating attendance tracking, workflows, and documentation.
Data, Reporting & Process Management
Maintains accurate training data across spreadsheets, Smartsheets, and internal systems.
Tracks class attendance, payments, credits, revenue, and outstanding balances.
Requirements
Demonstrated ability to manage multiple tasks, workflows, and priorities in a fast-paced environment.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to work cross-functionally with internal teams and external customers.
Experience coordinating events, training programs, or operational processes is preferred.
Comfort working with spreadsheets, tracking tools, registration systems, and learning platforms.
Experience supporting government or law enforcement customers is a plus.
Bachelor’s degree preferred but not required, or equivalent professional experience 2-4 years.
US Citizenship required for this particular role.
