General Manager Sales Manager Hotel

General Manager
“Amenida Residences: Where Imagination Becomes Reality!”

Why We Shine?

Amenida Residences, your home away from home in Calgary. We understand the needs of today's travelers and strive to provide a comfortable and convenient experience. We offers premium amenities, including an indoor heated pool, a 24-hour fitness center, an onsite restaurant and lounge, high-speed internet, and complimentary parking. Conveniently located near the Light Rail Transit (LRT), it provides easy access to the city center and ensuring a pleasant stay for both short and long-term guests.

Here are our unique strengths:

· Empowerment and Growth: We foster professional advancement through tailored training, hire based on attitude, and commitment to a culture of inclusivity and collaboration.

· Community Engagement and Work-life Balance: Prioritizing social responsibility, we actively give back through our Foundation, while ensuring a balanced work-life harmony for personal and professional flourishing.

Your Role in a Snapshot:

Leading with Vision and Excellence!

Our Management Department is the driving force behind our strategic direction and operational success. We are committed to leading with vision, fostering innovation, and inspiring excellence across all levels of the organization. Our team of experienced managers works collaboratively to develop effective strategies, optimize performance, and nurture a culture of continuous improvement. Join us to be part of a dynamic leadership team where your expertise and insights will shape the future of our company and drive sustainable growth.

Job Title: General Manager
Location: Calgary, Alberta
Start Date: Immediately

Compensation:

· Salary: $75,000 - $80,000 Annually

· Comprehensive full benefits

· Annual bonus

· Opportunity to work with business experts

· Opportunity for advancement and growth

Your Day to Day:

The General Manager’s duties will include, but are not limited to, the following:

· Achieve revenue and profitability targets and KPIs.

· Resident/Guest Relations: Ensure that services provided meet or exceed customer expectations.

· Improve service quality, operational efficiency, guest satisfaction, compliance standards, and financial performance.

· Team Leadership: recruiting, coaching, mentoring, and managing the facility staff.

· Budgeting and Financial: develop site budgets and monitor revenue and expenses, analyze and develop reports to deliver to senior management.

· Marketing: lead marketing campaigns to achieve sales and revenue targets.

· Legal Compliance: ensure H&S standards are followed; work with various governing bodies as applicable to ensure contractual compliance.

· Operational: ensure the hotel runs efficiently and effectively.

· Assist in creating and achieving realistic and attainable operational goals and profitability objectives.

· Coordinate capital improvement projects to maintain or upgrade quality standards, protect property image, and protect the asset from neglect, damage, or deterioration.

· Achieve proper maintenance of the property through planned preventive maintenance programs for rooms & equipment.

· Other duties as assigned by management.

What You Bring to the Table:

· A degree or diploma in Business Administration, Hospitality, Sales, or a related field of study.

· Seven (7) years of experience working in a Hotel, Sales, or the Hospitality industry.

· At least two (2) years of experience as a supervisor or Manager in a relevant industry.

Nice to have:

· Thorough knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

· Excellent organizational skills to plan, organize, and direct the operations of the facility.

· Ability to multi-task.

· Be an engaging leader who is highly inclusive, inspiring, and able to relate to all employees.

· Innovative, creative thinker.

· Knowledge of financial management techniques and practices.

· Customer-service oriented.

· Demonstrates empathy and understanding of the needs of customers.

· Ability to build and maintain effective interpersonal and team relationships.

· Ability to provide leadership, direction, support, and motivation.

· Conflict resolution skills.

· Ability to work independently with limited direction.

· Ability to work under pressure and maintain a calm focus during hectic periods.

Other Requirements:

· Criminal record check and vulnerable sector check.

· On-call availability.

· Must be willing to work the hours necessary to ensure the effective operation of the facility, which may include nights and weekends.

· Must be prepared to respond to emergencies.

Don’t hold back!—apply today, even if you do not tick every skills list. We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team

Job Type: Full-time

Pay: $75,000.00-$80,000.00 per year

Additional pay:
• Bonus pay

Benefits:
• Dental care
• Extended health care
• Vision care

Flexible language requirement:
• French not required

Schedule:
• Monday to Friday
• Weekends as needed

Application question(s):
• Do you have sales experience specifically within the hospitality industry? Please describe your roles and achievements in this area."
• What is your level of education in hospitality management or a related field? Please specify your qualifications.

Work Location: In person