Verified Job
Clerical - Administrative
Fulltime Product Adviser
Clerical - Administrative
#756403
Remote / WFH
West Coast Kids
Job Description
Full job description
Company Overview
West Coast Kids is a proud Canadian, family-owned retailer with a rich history spanning over 40 years. We specialize in offering high-quality, eco-friendly, and sustainable products for children up to five years old, including modern furniture, stylish clothing, and functional gear. With five retail locations and an eCommerce platform, we are dedicated to serving families across Canada with exceptional products and personalized service.
Overview
We are seeking an energetic and motivated Fulltime Product Adviser to join our dynamic team. In this role, you will be the friendly face guiding customers through their shopping experience, providing expert product advice, and supporting sales initiatives. Your enthusiasm for quality products and excellent customer service will help us build lasting relationships with families and grow our community presence.
Duties
Engage with customers in-store and online to understand their needs and recommend suitable products
Assist customers with product selections, upselling high-end items and accessories to enhance their purchase experience
Manage the sales pipeline by tracking customer interactions and follow-ups to maximize sales opportunities
Conduct B2B (business-to-business) sales efforts by building relationships with local dealerships, preschools, or other partners
Support marketing initiatives through promotional events and product displays that attract new customers
Provide exceptional customer service by answering questions clearly via phone or in person while maintaining professional phone etiquette
Collaborate with the sales team to develop strategies for increasing sales support and dealership engagement
Requirements
Proven experience in retail sales,
Strong negotiation skills with the ability to upsell products effectively while maintaining customer satisfaction
Multilingual abilities are a plus
Excellent communication skills—both verbal and written—paired with strong organizational skills to manage multiple clients and tasks efficiently
Demonstrated ability to provide outstanding customer service with professionalism and patience
Solid math skills for handling transactions accurately and understanding pricing structures
Join us as a Fulltime Product Adviser to help families find the perfect products for their children while enjoying a vibrant work environment that values your enthusiasm, expertise, and dedication!
Pay: $17.00-$22.00 per hour
Benefits:
Dental care
Life insurance
On-site parking
Store discount
Application question(s):
Must be able to work weekends
Work Location: In person
Company Overview
West Coast Kids is a proud Canadian, family-owned retailer with a rich history spanning over 40 years. We specialize in offering high-quality, eco-friendly, and sustainable products for children up to five years old, including modern furniture, stylish clothing, and functional gear. With five retail locations and an eCommerce platform, we are dedicated to serving families across Canada with exceptional products and personalized service.
Overview
We are seeking an energetic and motivated Fulltime Product Adviser to join our dynamic team. In this role, you will be the friendly face guiding customers through their shopping experience, providing expert product advice, and supporting sales initiatives. Your enthusiasm for quality products and excellent customer service will help us build lasting relationships with families and grow our community presence.
Duties
Engage with customers in-store and online to understand their needs and recommend suitable products
Assist customers with product selections, upselling high-end items and accessories to enhance their purchase experience
Manage the sales pipeline by tracking customer interactions and follow-ups to maximize sales opportunities
Conduct B2B (business-to-business) sales efforts by building relationships with local dealerships, preschools, or other partners
Support marketing initiatives through promotional events and product displays that attract new customers
Provide exceptional customer service by answering questions clearly via phone or in person while maintaining professional phone etiquette
Collaborate with the sales team to develop strategies for increasing sales support and dealership engagement
Requirements
Proven experience in retail sales,
Strong negotiation skills with the ability to upsell products effectively while maintaining customer satisfaction
Multilingual abilities are a plus
Excellent communication skills—both verbal and written—paired with strong organizational skills to manage multiple clients and tasks efficiently
Demonstrated ability to provide outstanding customer service with professionalism and patience
Solid math skills for handling transactions accurately and understanding pricing structures
Join us as a Fulltime Product Adviser to help families find the perfect products for their children while enjoying a vibrant work environment that values your enthusiasm, expertise, and dedication!
Pay: $17.00-$22.00 per hour
Benefits:
Dental care
Life insurance
On-site parking
Store discount
Application question(s):
Must be able to work weekends
Work Location: In person
