Verified Job
Delivery
Full/Part-Time Nightporter
Delivery
#745167
Remote / WFH
Salisbury Arms Hotel
Job Description
Full job description
additional credit card tips included
Night Porter – Full Time / Part Time (11:00pm – 7:00am)
Job Title: Night Porter Department: Hotel Hours: Full-time,40 hours/week,11:00pm – 7:00am (includes weekends and public holidays on a rota basis) Reports to: Front Desk Manager
About the Role
We're looking for a reliable,self-motivated Night Porter to be the primary point of contact for guests and the hotel overnight. You'll ensure the safety,security,and comfort of guests while carrying out reception,cleaning,and maintenance duties during the quiet hours.
Key Responsibilities
Welcome and check in late-arriving guests; process late check-outs and early departures
Respond promptly and courteously to guest requests,queries,and complaints throughout the night
Conduct regular security patrols of the building,grounds,and car park
Monitor CCTV,fire panels,and alarm systems; respond to alarms following hotel procedures
Lock up and secure the premises at the appropriate time; unlock for early staff/guests
Set up function rooms,restaurant,or breakfast area ready for the morning shift
Carry out light cleaning duties (public areas,lobby,restrooms,bar and staff areas)
Deal with emergencies calmly,including contacting emergency services when required
Assist with luggage,and other guest requests
Liaise and hand over accurately to the morning team
What We're Looking For
Previous hotel,hospitality,or customer service experience preferred but not essential
Comfortable working alone and making sound decisions overnight
Strong communication skills and a calm,professional manner under pressure
Basic numeracy skills for cash handling and night audit tasks
Physically able to carry out light cleaning,lifting,and walking the premises
Flexible and reliable,with good timekeeping
A willingness to learn basics of booking systems
What We Offer
Competitive hourly rate plus night shift allowance
uniform provided / staff discounts
Ongoing training and development
additional credit card tips included
Night Porter – Full Time / Part Time (11:00pm – 7:00am)
Job Title: Night Porter Department: Hotel Hours: Full-time,40 hours/week,11:00pm – 7:00am (includes weekends and public holidays on a rota basis) Reports to: Front Desk Manager
About the Role
We're looking for a reliable,self-motivated Night Porter to be the primary point of contact for guests and the hotel overnight. You'll ensure the safety,security,and comfort of guests while carrying out reception,cleaning,and maintenance duties during the quiet hours.
Key Responsibilities
Welcome and check in late-arriving guests; process late check-outs and early departures
Respond promptly and courteously to guest requests,queries,and complaints throughout the night
Conduct regular security patrols of the building,grounds,and car park
Monitor CCTV,fire panels,and alarm systems; respond to alarms following hotel procedures
Lock up and secure the premises at the appropriate time; unlock for early staff/guests
Set up function rooms,restaurant,or breakfast area ready for the morning shift
Carry out light cleaning duties (public areas,lobby,restrooms,bar and staff areas)
Deal with emergencies calmly,including contacting emergency services when required
Assist with luggage,and other guest requests
Liaise and hand over accurately to the morning team
What We're Looking For
Previous hotel,hospitality,or customer service experience preferred but not essential
Comfortable working alone and making sound decisions overnight
Strong communication skills and a calm,professional manner under pressure
Basic numeracy skills for cash handling and night audit tasks
Physically able to carry out light cleaning,lifting,and walking the premises
Flexible and reliable,with good timekeeping
A willingness to learn basics of booking systems
What We Offer
Competitive hourly rate plus night shift allowance
uniform provided / staff discounts
Ongoing training and development
