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Full-Time MOA (Medical Office Assistant)

Victoria, British Columbia
Healthcare
#715266
Remote / WFH
RebalanceMD

Job Description

RebalanceMD is a best-in-class, multi-disciplinary clinic offering a dynamic, collaborative team environment. We are seeking a full-time Medical Office Assistant (Flex/Support role) to support our physician specialists. This role is ideal for someone who enjoys variety, teamwork, and learning on the job while helping keep a busy clinic running smoothly.

This position focuses on reception and front-desk support, while also assisting MOA team members across different areas of the clinic. The Flex MOA helps cover, support, and learn alongside experienced team members.

Hours: Approximately 7:30am or 8:00am – 4:00pm or 4:30pm
Benefits:

Extended benefits package after 3 months
RRSP package for long-term employees
Previous experience working in a medical office is preferred but not required. We are most interested in candidates who bring the right attitude, positive energy, a willingness to learn, and a strong appreciation for customer service. If you enjoy supporting others, adapting to change, and growing your skills over time, we would love to hear from you.

We offer a beautiful, innovative clinic with room for professional growth and development, an amazing team of co-workers, and an energetic, fast-paced atmosphere.

Key Responsibilities may include:

Greeting and checking in patients and supporting front-desk operations
Providing reception, phone, and administrative coverage as needed
Supporting team members during breaks, absences, and peak clinic times
Scheduling appointments and assisting with patient flow throughout the clinic
Assisting with test ordering, filing, and general administrative tasks
Learning clinic workflows and systems with training and team support
Escalating questions or issues appropriately to senior MOAs, team leads, or leadership
Contributing to a positive, professional, and patient-centered clinic experience
This role is well suited for someone who is organized, adaptable, enjoys multitasking, and thrives in a team-based environment.

Job Types: Full-time, Permanent

Pay: From $24.00 per hour

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
RRSP match
Vision care
Work Location: In person

 
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