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Spa Therapist 2026/2027 Season (Expression of Interest)

Napier, Hawke's Bay
Healthcare
#751378
Remote / WFH
Rosewood Hotel Group

Job Description

General Information


Country/Region
New Zealand
Province/City
Hawke's Bay
Hiring Entity
Rosewood Cape Kidnappers
Department
Spa & Wellness
Job Type
Fixed Term Contract
Job Description


Job Description:

Our Spa therapist should provide a wide range of wellness and beauty treatments to our guests, ensuring a high standard of luxury service, relaxation, and care. This role will focus on enhancing guest wellbeing while maintain our Spas professional image and sense of place.

Key Responsibilities:

Deliver a variety of treatments such as massages, facials, body therapy.
Consult with guests to assess desired needs and recommend appropriate treatments to a luxury standard
Prepare and maintain treatment rooms to a 5 star luxury standard ensuring cleanliness, hygiene and a proper treatment set up.
maintain detailed client records, including history and preferences.
Promote and recommend Spa retail products and services
Ensure all health and safety, hygiene standards are strictly followed
Handle queries professionally and ensure a positive experience
Support reception duties (Spa bookings, emails, answering phone calls)
Skills and Qualifications:

Relevant certification in Beauty therapy, Massage therapy or Spa therapy.
Strong Knowledge in skincare and body treatments
Excellent communication and customer service
Professional appearance and demeanour
Ability to work flexible hours including weekends and public holidays
Team oriented with a positive attitude.
Key Attributes:

Friendly, calm and attentive to our guests
High attention to detail and hygiene standards
Ability to work efficiently in a fast-paced environment
Passion for wellness and client care.
Working conditions:

week day and weekend work, including peak periods
Physically active role requiring standing for long periods.

About Us


Far out to the east of Hawke’s Bay wine country, The Farm at Cape Kidnappers sits atop rolling hills and rugged cliffs that give way to vast sea views and an ever-present horizon.
Home to not only a lodge and spa, this unique property also boasts one of the world’s top golf courses, a sanctuary for some of New Zealand’s most precious flora and fauna, and a working farm. Warm and enveloping, Cape Kidnappers generous suites offer sumptuous comfort and awe-inspiring views in equal parts.

Ranked as one of the top two hotels in New Zealand and Australia by Travel + Leisure, and within the top 20 hotels in the world by Conde Nast Traveller, Cape Kidnappers delivers stunning exclusive guest experiences including the Can-Am Farm Tour, Kiwi Discovery Walk, Cape Kidnappers Gannet Colony and much, much more.


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