Verified Job
Restaurant - Food Service
Front Desk Supervisor - Hilton Hotels
Restaurant - Food Service
#685652
Remote / WFH
Job Description
Job Summary of Front Desk Supervisor - Hilton Hotels:
A Front Desk Supervisor - Hilton Hotels is tasked with managing front desk activities. They offer customer assistance, advice, and support to uphold uniform levels of customer care. Delegates tasks and gives directions to team members about their responsibilities. Keeps track of the flow of people in the lobby to adjust staffing as needed. Handles customer issues effectively. Trains, oversees, organizes shifts, and aids in appraising employees.
Responsibilities of Front Desk Supervisor - Hilton Hotels:
• Oversees front desk operations.
• Provides guest service, guidance and leadership to ensure consistent customer service is provided.
• Assigns and instructs team members in details of work.
• Monitors lobby traffic to make staffing adjustments accordingly.
• Resolves customer complaints.
• Trains, supervises, schedules and assists in evaluating staff.
What are we looking for:
• Since its establishment in 1919, Hilton has been at the forefront of the hospitality sector.
• Hilton continues to shine as a symbol of creativity, excellence, and achievement, with its ongoing legacy of success. This consistent ability to lead is attributed to our staff members remaining loyal to our Vision, Mission, and Values.
• We are committed to showcasing our dedication to providing outstanding customer service through our hospitality value. Our priority lies in ensuring that guests receive remarkable experiences.
• Integrity is consistently doing what is morally correct. Leadership entails being at the forefront within our sector and localities.
• Collaboration is key to our approach as we engage as team members across all our endeavors.
• Ownership pertains to being accountable for our actions and choices.
• Currently, we function with a strong emphasis on promptness and orderliness. Moreover, we seek to observe the display of the following traits
key attributes of Front Desk Supervisor - Hilton Hotels:
• Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton
• Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
• For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
• Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed.
A Front Desk Supervisor - Hilton Hotels is tasked with managing front desk activities. They offer customer assistance, advice, and support to uphold uniform levels of customer care. Delegates tasks and gives directions to team members about their responsibilities. Keeps track of the flow of people in the lobby to adjust staffing as needed. Handles customer issues effectively. Trains, oversees, organizes shifts, and aids in appraising employees.
Responsibilities of Front Desk Supervisor - Hilton Hotels:
• Oversees front desk operations.
• Provides guest service, guidance and leadership to ensure consistent customer service is provided.
• Assigns and instructs team members in details of work.
• Monitors lobby traffic to make staffing adjustments accordingly.
• Resolves customer complaints.
• Trains, supervises, schedules and assists in evaluating staff.
What are we looking for:
• Since its establishment in 1919, Hilton has been at the forefront of the hospitality sector.
• Hilton continues to shine as a symbol of creativity, excellence, and achievement, with its ongoing legacy of success. This consistent ability to lead is attributed to our staff members remaining loyal to our Vision, Mission, and Values.
• We are committed to showcasing our dedication to providing outstanding customer service through our hospitality value. Our priority lies in ensuring that guests receive remarkable experiences.
• Integrity is consistently doing what is morally correct. Leadership entails being at the forefront within our sector and localities.
• Collaboration is key to our approach as we engage as team members across all our endeavors.
• Ownership pertains to being accountable for our actions and choices.
• Currently, we function with a strong emphasis on promptness and orderliness. Moreover, we seek to observe the display of the following traits
key attributes of Front Desk Supervisor - Hilton Hotels:
• Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton
• Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
• For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
• Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed.
