Aniheal Clinical Centre is looking for a warm, organized, and dependable Front Desk Receptionist to serve as the first point of contact for pet owners and their pets. The ideal candidate should have a genuine love for animals and prior experience in the pet industry.
Roles and Responsibilities:
• Greet and assist pet owners at the front desk in a courteous and professional manner.
• Schedule, confirm, and manage appointments for consultations, procedures, and follow-ups.
• Maintain accurate patient (pet) records and update the clinic management system.
• Handle incoming calls, messages, and inquiries, directing them to the appropriate staff members.
• Coordinate with veterinarians and support staff to manage daily patient flow.
• Prepare invoices, collect payments, and maintain basic billing records.
• Manage front-desk supply inventory and coordinate restocking when required.
• Ensure the reception area remains clean, organize