Front Desk Receptionist / Patient Care Coordinator
Job Description
As we prepare to debut our newly expanded office space this August, we are looking for a warm, meticlous, and proactive Front Desk Receptionist to join our team and serve as the welcoming face of our practice.
Job Description & Responsibilities
As our Front Desk Receptionist, you will manage the daily flow of the office, coordinate patient schedules, and ensure ur clinical space remains organized, calm, and professional.
Key Responsibilities:
Patient Hospitality: Greet patients warmly upon arrival, manage check-ins /check-outs, and maintain a peaceful atmosphere in the reception area.
Scheduling & Booking: Manage the clinic's digital calendar, schedule appointments, follow up on inquiries, and optimize daily booking flow.
Communication: Answer phone calls, respond to text messages/emails promptly, and handle patient inquiries with clarity and professionalism.
Administrative Support: Assist with patient intake forms, manage light filingtrack clinical retail inventory, and maintain general office tidiness.
Billing Coordination: Collaborate with our remote medical billing specialist to ensure accurate collelction of payments and smooth processing of patient accounts.
Qualifications & Skills
Experience: 1-2 years of experience in a receptionist, administrative, or customer service role (experience in a medical or holistic health clinic is a major plus).
Tech-Savvy: Strong computer skills and comfort learning specialized software. Experience with digital clinic management platforms (like JaneApp) is highly preferred.
Communication: Exceptional verbal and written communication skills with a polished, professional demeanor.
Attributes: Highly organized, detail-oriented, reliable, and capable of multitasking calmly in a patient-focused environment.
Pay: From $17.00 per hour
Work Location: In person
