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Front Desk Receptionist
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#819810
Remote / WFH
Metamorphosis Aesthetic Clinic
Job Description
Full job description
Dr. Neha’s Medical Aesthetic Pvt Ltd. home to the transformative brand “Metamorphosis Clinic” , brings beauty and transformation together with a touch of science and care
We are chain of multiple aesthetic clinics dealing in skin, hair and obesity in Delhi and Mumbai.
We are looking for a skilled and experienced Front Desk Executive / Guest Relation Executive.
Guest Relations Executive (GRE) – Aesthetic Clinic
Location: Mumbai
Job Type: Full-time
Experience: 1–2 years in hospitality, healthcare, beauty/wellness, or customer service preferred
Job Summary:
We are looking for a friendly, well-groomed and customer-focused Guest Relations Executive (GRE) to be the first point of contact for our aesthetic clinic. The candidate will be responsible for welcoming patients, managing appointments, coordinating with doctors and the sales team, and ensuring a smooth and premium patient experience.
Key Responsibilities:
Welcome and assist patients/guests visiting the clinic.
Handle front-desk activities and patient enquiries.
Manage appointments, confirmations and follow-ups.
Coordinate with doctors, therapists and the sales team.
Ensure patients are guided properly throughout their clinic visit.
Handle patient queries and resolve basic concerns professionally.
Maintain accurate patient/appointment records in CRM.
Follow up with patients regarding appointments and visits.
Coordinate with the telecalling/sales team for lead and appointment conversion.
Maintain a professional and welcoming clinic environment.
Support the clinic team in day-to-day operational activities.
Requirements:
Good communication and interpersonal skills.
Pleasant personality and professional grooming.
Good knowledge of English.
Basic computer and CRM knowledge.
Strong customer-service orientation.
Ability to multitask and work in a fast-paced clinic environment.
Experience in an aesthetic clinic, hospital, salon, hotel or premium customer-service role will be an advantage.
What We Offer:
Growth opportunities
Professional and premium work environment
Training and development opportunities
Interested candidates can apply with their updated CV.
*English Speaking is Must*
Location :- Vashi, Mulund
Interested Candidate can mail their updated CV on info or can also contact on +91 73046 46076 or info@metamorphosis-clinic.com
Job Type: Full-time
Pay: ₹15,000.00 - ₹27,000.00 per month
Work Location: In person
Dr. Neha’s Medical Aesthetic Pvt Ltd. home to the transformative brand “Metamorphosis Clinic” , brings beauty and transformation together with a touch of science and care
We are chain of multiple aesthetic clinics dealing in skin, hair and obesity in Delhi and Mumbai.
We are looking for a skilled and experienced Front Desk Executive / Guest Relation Executive.
Guest Relations Executive (GRE) – Aesthetic Clinic
Location: Mumbai
Job Type: Full-time
Experience: 1–2 years in hospitality, healthcare, beauty/wellness, or customer service preferred
Job Summary:
We are looking for a friendly, well-groomed and customer-focused Guest Relations Executive (GRE) to be the first point of contact for our aesthetic clinic. The candidate will be responsible for welcoming patients, managing appointments, coordinating with doctors and the sales team, and ensuring a smooth and premium patient experience.
Key Responsibilities:
Welcome and assist patients/guests visiting the clinic.
Handle front-desk activities and patient enquiries.
Manage appointments, confirmations and follow-ups.
Coordinate with doctors, therapists and the sales team.
Ensure patients are guided properly throughout their clinic visit.
Handle patient queries and resolve basic concerns professionally.
Maintain accurate patient/appointment records in CRM.
Follow up with patients regarding appointments and visits.
Coordinate with the telecalling/sales team for lead and appointment conversion.
Maintain a professional and welcoming clinic environment.
Support the clinic team in day-to-day operational activities.
Requirements:
Good communication and interpersonal skills.
Pleasant personality and professional grooming.
Good knowledge of English.
Basic computer and CRM knowledge.
Strong customer-service orientation.
Ability to multitask and work in a fast-paced clinic environment.
Experience in an aesthetic clinic, hospital, salon, hotel or premium customer-service role will be an advantage.
What We Offer:
Growth opportunities
Professional and premium work environment
Training and development opportunities
Interested candidates can apply with their updated CV.
*English Speaking is Must*
Location :- Vashi, Mulund
Interested Candidate can mail their updated CV on info or can also contact on +91 73046 46076 or info@metamorphosis-clinic.com
Job Type: Full-time
Pay: ₹15,000.00 - ₹27,000.00 per month
Work Location: In person
