Verified Job
Receptionist
Front Desk Receptionist / guest experience Coordinator- job post MOOI HAIR GROUP
Receptionist
#799822
Remote / WFH
MOOI HAIR GROUP
Job Description
Full job description
WE’RE ADDING TO OUR MOOI FAMILY
We’re looking for a kind, bright, enthusiastic human to join our amazing team.
Someone who loves people, loves beautiful things, and takes pride in creating an experience that feels effortless, welcoming, and a little bit special.
You’ll be the first smile our guests see, the friendly voice on the phone, the person keeping the day moving behind the scenes, and an important part of the energy that makes MOOI feel like MOOI.
We’re looking for someone who is warm, organized, positive, dependable, naturally helpful, and not afraid to jump in wherever they’re needed.
At MOOI, the guest experience begins long before a client sits in the stylist’s chair. From the moment someone calls, walks through our doors, or interacts with our team, we want them to feel welcomed, cared for, and confident that they are in good hands.
We are looking for someone who genuinely enjoys people, thrives in a busy environment, and takes pride in creating an elevated and seamless experience for every guest.
If that sounds like you, we’d love to hear from you.
THE ROLE
As our Front Desk Receptionist / Guest Experience Coordinator, you will be at the heart of the salon—welcoming guests, supporting our stylists, keeping the day organized, and helping create the beautiful, calm environment our clients have come to expect from MOOI.
You will be responsible for:
Welcoming every guest warmly and professionally
Managing a busy phone with confidence and excellent phone etiquette
Answering client questions by phone, email, and in person
Booking, confirming, changing, and managing appointments
Checking guests in and out and ensuring a smooth arrival and departure experience
Processing payments and retail purchases accurately
Recommending and selling professional haircare products when appropriate
Learning our services, products, pricing, and salon policies so you can confidently assist our guests
Supporting stylists throughout the day and helping the salon run smoothly
Maintaining a beautiful, clean, organized, and welcoming front-of-house environment
Preparing coffee, tea, and other guest amenities
Managing client communication and follow-ups
Assisting with inventory, deliveries, mail, and other administrative tasks
Helping with opening and closing procedures
Keeping the front desk and surrounding salon areas polished and guest-ready
Handling unexpected situations calmly, professionally, and with good judgment
Creating genuine relationships with our guests and helping them feel known and valued
WHO YOU ARE
You are someone who:
Loves people and naturally makes others feel welcome
Has a warm, confident, and professional presence
Is exceptionally organized and detail-oriented
Can multitask without becoming overwhelmed
Communicates clearly and confidently
Has excellent phone and customer service skills
Is comfortable working in a fast-paced environment
Takes initiative and notices what needs to be done without always being asked
Is dependable, punctual, and takes pride in their work
Understands the importance of confidentiality and professionalism
Has an eye for presentation and appreciates a beautiful, elevated environment
Enjoys being part of a team and supporting those around you
Is comfortable learning new software, systems, products, and procedures
Has a positive attitude and brings good energy to the workplace
EXPERIENCE
Previous experience in reception, hospitality, customer service, retail, administration, or a salon environment is an asset.
Salon or beauty-industry experience is wonderful, but it is not essential. We are more interested in finding the right person—someone who is lovely and Kind with exceptional people skills, a strong work ethic, and a genuine desire to create an outstanding guest experience.
Experience with salon booking systems, POS systems, multi-line phones, retail sales, or administrative work is an advantage.
WHY MOOI?
MOOI Hair Group is a high-end salon in beautiful Parksville, BC. We are passionate about creating beautiful hair, exceptional experiences, and a workplace where our team can grow and do their best work.
We believe that luxury is found in the details—how a guest is greeted, how their coffee is served, how a phone call is answered, how a problem is handled, and how someone feels when they leave our doors.
If you are someone who notices those details and takes pride in making people feel genuinely cared for, we would love to meet you.
READY TO JOIN MOOI?
If you believe you would be a great fit for our team, we would love to hear from you.
Please send your resume and a brief introduction about yourself and tell us why you think you would be a great addition to MOOI Hair Group.
MOOI HAIR GROUP
Parksville, BC
Beautiful Luxury Hair, Driven by Passion Defined by Craft
Pay: $19.00-$23.00 per hour
Work Location: In person
Return to Search Result
WE’RE ADDING TO OUR MOOI FAMILY
We’re looking for a kind, bright, enthusiastic human to join our amazing team.
Someone who loves people, loves beautiful things, and takes pride in creating an experience that feels effortless, welcoming, and a little bit special.
You’ll be the first smile our guests see, the friendly voice on the phone, the person keeping the day moving behind the scenes, and an important part of the energy that makes MOOI feel like MOOI.
We’re looking for someone who is warm, organized, positive, dependable, naturally helpful, and not afraid to jump in wherever they’re needed.
At MOOI, the guest experience begins long before a client sits in the stylist’s chair. From the moment someone calls, walks through our doors, or interacts with our team, we want them to feel welcomed, cared for, and confident that they are in good hands.
We are looking for someone who genuinely enjoys people, thrives in a busy environment, and takes pride in creating an elevated and seamless experience for every guest.
If that sounds like you, we’d love to hear from you.
THE ROLE
As our Front Desk Receptionist / Guest Experience Coordinator, you will be at the heart of the salon—welcoming guests, supporting our stylists, keeping the day organized, and helping create the beautiful, calm environment our clients have come to expect from MOOI.
You will be responsible for:
Welcoming every guest warmly and professionally
Managing a busy phone with confidence and excellent phone etiquette
Answering client questions by phone, email, and in person
Booking, confirming, changing, and managing appointments
Checking guests in and out and ensuring a smooth arrival and departure experience
Processing payments and retail purchases accurately
Recommending and selling professional haircare products when appropriate
Learning our services, products, pricing, and salon policies so you can confidently assist our guests
Supporting stylists throughout the day and helping the salon run smoothly
Maintaining a beautiful, clean, organized, and welcoming front-of-house environment
Preparing coffee, tea, and other guest amenities
Managing client communication and follow-ups
Assisting with inventory, deliveries, mail, and other administrative tasks
Helping with opening and closing procedures
Keeping the front desk and surrounding salon areas polished and guest-ready
Handling unexpected situations calmly, professionally, and with good judgment
Creating genuine relationships with our guests and helping them feel known and valued
WHO YOU ARE
You are someone who:
Loves people and naturally makes others feel welcome
Has a warm, confident, and professional presence
Is exceptionally organized and detail-oriented
Can multitask without becoming overwhelmed
Communicates clearly and confidently
Has excellent phone and customer service skills
Is comfortable working in a fast-paced environment
Takes initiative and notices what needs to be done without always being asked
Is dependable, punctual, and takes pride in their work
Understands the importance of confidentiality and professionalism
Has an eye for presentation and appreciates a beautiful, elevated environment
Enjoys being part of a team and supporting those around you
Is comfortable learning new software, systems, products, and procedures
Has a positive attitude and brings good energy to the workplace
EXPERIENCE
Previous experience in reception, hospitality, customer service, retail, administration, or a salon environment is an asset.
Salon or beauty-industry experience is wonderful, but it is not essential. We are more interested in finding the right person—someone who is lovely and Kind with exceptional people skills, a strong work ethic, and a genuine desire to create an outstanding guest experience.
Experience with salon booking systems, POS systems, multi-line phones, retail sales, or administrative work is an advantage.
WHY MOOI?
MOOI Hair Group is a high-end salon in beautiful Parksville, BC. We are passionate about creating beautiful hair, exceptional experiences, and a workplace where our team can grow and do their best work.
We believe that luxury is found in the details—how a guest is greeted, how their coffee is served, how a phone call is answered, how a problem is handled, and how someone feels when they leave our doors.
If you are someone who notices those details and takes pride in making people feel genuinely cared for, we would love to meet you.
READY TO JOIN MOOI?
If you believe you would be a great fit for our team, we would love to hear from you.
Please send your resume and a brief introduction about yourself and tell us why you think you would be a great addition to MOOI Hair Group.
MOOI HAIR GROUP
Parksville, BC
Beautiful Luxury Hair, Driven by Passion Defined by Craft
Pay: $19.00-$23.00 per hour
Work Location: In person
Return to Search Result
