Dealership Receptionist/Administrative Assistant- job post AutoCity - ABC
Job Description
Position Overview
The Receptionist & Assistant is the first point of contact for customers at AutoCity Sales, responsible for answering phones, greeting customers, and supporting a range of administrative and licensing functions. This position also serves as a direct assistant to the owner, helping manage the day-to-day organization of the business.
The ideal candidate is passionate about building professional relationships with customers, creating brand and dealership loyalty, and serving as a polished, reliable front face for the business. Strong multi-tasking skills are essential — the ability to answer phones promptly and return to prior tasks without losing focus. This person is organized, dependable, and works well as part of a team, ensuring the right employees are notified when a customer enters the dealership.
Administrative procedures must always be followed appropriately, and professional attire and grooming are required at all times. As a dealership can be a high-pressure environment, the Receptionist must be able to work under pressure while maintaining calm, positive body language that reassures customers.
Welcoming Customers by Phone and In Person
Pleasant and friendly disposition.
Excellent written and oral communication skills.
Demonstrates excellent telephone demeanor and the ability to accurately record messages and information.
Able to stay calm and focused under all circumstances, delivering exceptional service to customers.
Building Customer and Team Relationships
