Verified Job
Receptionist
Front Desk Coordinator / Client Experience Specialist
Receptionist
#718160
Remote / WFH
The Covery
Job Description
Help People Feel Better Every Day
Are you someone who genuinely enjoys helping people, thrives in a fast-paced environment, and has a passion for health and wellness?
The Covery Health is seeking a Front Desk Coordinator / Client Experience Specialist to be the first smile our clients see and an essential part of delivering an exceptional wellness experience.
This is much more than a traditional front desk position. You'll play an important role in educating clients about innovative wellness services, creating outstanding experiences, and helping people take control of their health.
If you're looking for a career—not just a job—in one of the fastest-growing industries, we'd love to meet you.
About The Covery Health
The Covery Health is a premier wellness and recovery center dedicated to helping people optimize their health, performance, recovery, and longevity. We offer advanced wellness services including:
Hyperbaric Oxygen Therapy
IV Vitamin Therapy
Cryotherapy
Red Light Therapy
Compression Therapy
Medical Weight Loss
Body Contouring
Aesthetic Treatments
Recovery and Performance Services
Hormone Therapy
Our mission is simple: Help people feel better, perform better, and live better.
What You'll Do
As our Front Desk Coordinator, you'll be responsible for creating an exceptional client experience from the moment someone walks through our doors.
Your responsibilities include:
Welcome every client with warmth, professionalism, and genuine hospitality.
Check clients in and out efficiently while creating a positive first impression.
Schedule appointments and manage daily calendars with accuracy.
Educate clients about wellness services, memberships, and treatment options.
Support membership enrollment and package sales through education—not high-pressure sales.
Maintain client accounts, memberships, and billing information.
Answer phones, texts, and emails promptly and professionally.
Coordinate communication between clients and our clinical and wellness teams.
Assist with retail sales and inventory.
Keep the reception area clean, organized, and inviting.
Help ensure every client leaves excited to return.
What We're Looking For
We're looking for someone who is:
Friendly, outgoing, and naturally enjoys working with people.
Passionate about health, wellness, fitness, or helping others.
Organized with excellent attention to detail.
Comfortable multitasking in a busy environment.
A strong communicator with exceptional customer service skills.
Confident learning new technology and scheduling software.
Dependable, professional, and positive.
Self-motivated with a strong work ethic.
Interested in building a long-term career in the wellness industry.
Preferred Experience
Experience in one or more of the following is a plus:
Customer Service
Medical Reception
Front Desk
Hospitality
Medical Spa
Fitness Industry
Retail Sales
Administrative Support
Client Experience
Sales or membership experience is a bonus but not required. We will train the right person.
Schedule
Full-Time (35–40 hours/week)
Some evenings required
Rotating Saturdays
Closed Sundays
Why You'll Love Working Here
Competitive hourly pay
Performance-based bonus opportunities
Complimentary wellness therapies
Employee discounts on services and retail products
Paid training and professional development
Positive, supportive, team-oriented culture
Opportunities for career advancement as we continue to grow
Work in a beautiful, modern wellness center with cutting-edge technology
Make a meaningful difference in people's lives every day
Growth Opportunities
We're committed to promoting from within whenever possible. This position offers opportunities to grow into leadership, client success, operations, sales, or management roles as our company continues to expand.
Join Our Team
If you're looking for more than "just another front desk job" and want to build a rewarding career helping people improve their health and quality of life, we'd love to hear from you.
Apply today and become part of a team that's changing lives through innovative wellness.
Pay: $18.00 - $21.00 per hour
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: In person
Report job
Are you someone who genuinely enjoys helping people, thrives in a fast-paced environment, and has a passion for health and wellness?
The Covery Health is seeking a Front Desk Coordinator / Client Experience Specialist to be the first smile our clients see and an essential part of delivering an exceptional wellness experience.
This is much more than a traditional front desk position. You'll play an important role in educating clients about innovative wellness services, creating outstanding experiences, and helping people take control of their health.
If you're looking for a career—not just a job—in one of the fastest-growing industries, we'd love to meet you.
About The Covery Health
The Covery Health is a premier wellness and recovery center dedicated to helping people optimize their health, performance, recovery, and longevity. We offer advanced wellness services including:
Hyperbaric Oxygen Therapy
IV Vitamin Therapy
Cryotherapy
Red Light Therapy
Compression Therapy
Medical Weight Loss
Body Contouring
Aesthetic Treatments
Recovery and Performance Services
Hormone Therapy
Our mission is simple: Help people feel better, perform better, and live better.
What You'll Do
As our Front Desk Coordinator, you'll be responsible for creating an exceptional client experience from the moment someone walks through our doors.
Your responsibilities include:
Welcome every client with warmth, professionalism, and genuine hospitality.
Check clients in and out efficiently while creating a positive first impression.
Schedule appointments and manage daily calendars with accuracy.
Educate clients about wellness services, memberships, and treatment options.
Support membership enrollment and package sales through education—not high-pressure sales.
Maintain client accounts, memberships, and billing information.
Answer phones, texts, and emails promptly and professionally.
Coordinate communication between clients and our clinical and wellness teams.
Assist with retail sales and inventory.
Keep the reception area clean, organized, and inviting.
Help ensure every client leaves excited to return.
What We're Looking For
We're looking for someone who is:
Friendly, outgoing, and naturally enjoys working with people.
Passionate about health, wellness, fitness, or helping others.
Organized with excellent attention to detail.
Comfortable multitasking in a busy environment.
A strong communicator with exceptional customer service skills.
Confident learning new technology and scheduling software.
Dependable, professional, and positive.
Self-motivated with a strong work ethic.
Interested in building a long-term career in the wellness industry.
Preferred Experience
Experience in one or more of the following is a plus:
Customer Service
Medical Reception
Front Desk
Hospitality
Medical Spa
Fitness Industry
Retail Sales
Administrative Support
Client Experience
Sales or membership experience is a bonus but not required. We will train the right person.
Schedule
Full-Time (35–40 hours/week)
Some evenings required
Rotating Saturdays
Closed Sundays
Why You'll Love Working Here
Competitive hourly pay
Performance-based bonus opportunities
Complimentary wellness therapies
Employee discounts on services and retail products
Paid training and professional development
Positive, supportive, team-oriented culture
Opportunities for career advancement as we continue to grow
Work in a beautiful, modern wellness center with cutting-edge technology
Make a meaningful difference in people's lives every day
Growth Opportunities
We're committed to promoting from within whenever possible. This position offers opportunities to grow into leadership, client success, operations, sales, or management roles as our company continues to expand.
Join Our Team
If you're looking for more than "just another front desk job" and want to build a rewarding career helping people improve their health and quality of life, we'd love to hear from you.
Apply today and become part of a team that's changing lives through innovative wellness.
Pay: $18.00 - $21.00 per hour
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: In person
Report job
