Front Desk Clerk- job post Big Tub Harbour Resort
Job Description
Greet, register, and assign rooms to guests
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment
Compute bills, collect payments, and make change for guests
Post charges and payments to ledgers by using computers
Perform bookkeeping activities, filing, data entry, and conducting daily audits
Record and/or resolve guest comments or complaints, referring customers to managers as necessary
Contact housekeeping or maintenance staff when guests report problems
Make, confirm, and process deposits for motel reservations and boat tour reservations
Post records of room availability using computers
Advise housekeeping staff when rooms have been vacated and are ready for cleaning
Prepare for basic food service, such as setting up coffee and tea supplies, and filling pop machines
Empty garbages, and clean and maintain lobby and common areas, such as staff bathroom, breezeway, pavilion, sitting areas, laundry room, and supply closets
Restock supplies such as brochure racks and cleaning kits
Respond to incoming email and phone messages
Wash, dry, and fold laundry such as sheets, towels, and rags
Monitor grounds and enforce policies such as noise levels, etc.
Store clean laundry in designated areas
Occasional housekeeping required
Day and night shifts available. Full and part time opportunities available. Rental staff accommodation may be available.
Day Shift wages from $19/hour
Night Shift wages from $23/hour
