front desk clerk, hotel

Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Expérience:
Education
Secondary (high) school graduation certificate
Work setting
Staff accommodation provided
Room and board provided
Hotel, motel, resort
Remote location
Relocation costs not covered by employer
Willing to relocate
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Perform light housekeeping and cleaning duties
Provide customer service
Computer and technology knowledge
Word processing software
Central reservation system (CRS)
Spreadsheet
Internet
MS Excel
Social Media
Microsoft Publisher
Transportation/travel information
Travel expenses not paid by employer
Public transportation is available
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Screening questions
Are you currently legally able to work in Canada?
Experience
1 year to less than 2 years
Financial benefits
Bonus
Other benefits
Free parking available
On-site housing options
Other benefits