front desk agent

Education:
Expérience:
Education
Secondary (high) school graduation certificate
Work setting
Hospitality industry
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Provide customer service
Screening questions
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?
Experience
2 years to less than 3 years
Health benefits
Dental plan
Health care plan
Financial benefits
Life insurance
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week