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Fresher Hiring For Inbound voice process
Category Other Jobs
Job ID #205118
Job Type Remote / WFH
Job Description
Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions
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