Food and Beverage Supervisor

As the Food and Beverage Supervisor at Champagne Bar, you’ll play an essential role in delivering seamless, luxurious service that delights every guest. Other duties include, but not limited to:

Lead, mentor and energise the Champagne Bar team to deliver elevated, guest-centric service that aligns with Sofitel’s luxury.
Providing efficient, friendly and professional service to guests at all times, embracing the luxury experience.
Partner closely with the culinary team, ensuring service times, menu execution and dining experiences are seamless.
Assist in the day to day operation and development of the Bars department.
Maintain strong operational oversight across service flow, VIP engagement, revenue controls and stock management to drive performance and efficiency.

Qualifications

Demonstrated experience in premium or luxury bar, lounge or restaurant operations, ideally in a leadership role within a five-star environment.
The power of innovation and a passion for guest service and engagement to personalize experiences and resolve issues with professionalism and finesse.
Solid understanding of beverage operations, including wine and champagne knowledge, stock controls, revenue reconciliation and POS accuracy.
The ability to work in a diverse team and be the real deal acting as an ambassador for the Sofitel brand.
Possession of a current and valid Responsible Service of ******* (RSA) certification.
Flexible and reliable, with the ability to work a rotating roster including weekends and public holidays.

Additional Information

If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you!

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.