Supervise daily restaurant, banquet, and bar operations.
Ensure excellent guest service and customer satisfaction at all times.
Coordinate with kitchen and service teams for smooth operations.
Monitor staff grooming, attendance, discipline, and performance.
Handle guest complaints professionally and ensure quick resolution.
Assist in staff training and motivation programs.
Ensure proper table setup, hygiene, and cleanliness standards.
Monitor food and beverage quality and presentation.
Support inventory control and minimize wastage.
Prepare daily reports and operational updates.
Ensure compliance with company policies and safety standards.
Assist in organizing events, parties, and banquet functions.