Food and Beverage Attendant
Job Description
We are seeking talented Food and Beverage Attendant to join our team in the new waterfront restaurant Hiku.
We are looking for individuals passionate about hospitality and who have experience in restaurants or customer facing roles. Full training will be provided.
This is a part-time role based at Sudima Kaikōura, with a guaranteed minimum of 20 hours per week and a pay rate of $24 per hour. For the right candidate, the option of a permanent full-time contract is open for discussion.
Responsibilities | Ngā haepapa
Provide a warm engaging welcome to all guests
Work as a team to ensure exceptional service and dining experiences
Preparation of the restaurant for service by setting and arranging tables
Seating guests, presenting them with menues and beverage lists, taking orders and delivering exceptional service at all times
Opening bottles, pouring beverages and serving food
Clearing tables and returning dishes and cutlery to kitchen
Removing empty bottles and used glasses from tables, and refilling and replacing glasses
Taking external and internal phone inquiries and delivery of room service
Settling guest accounts and operating point of sales machines and cash registers
Ensuring a positive resolution and follow up with any guest complaint
Requirements
About you | Ko koe tēnei
Exceptional grooming and hygiene standards
Ability to remain calm under pressure, willing to go the extra mile to ensure guests make the most of their day
Outstanding communication and customer service skills, with good attention to detail
Have a desire to learn and grow your hospitality career
Experience in restaurant & bar service or customer facing role would be advantageous
Flexibility to work outside normal hours as required (which may include early morning starts, late finishes, weekends and public holidays)
Valid Right to Work in New Zealand
NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4) or
At least two years of relevant experience may substitute for the formal qualifications listed above.
Benefits
He kura te tangata - We are all valued
Discounts at our hotels, restaurants and spas across our network
Staff, family and friends rates at our hotels
Meals on duty and uniform provided
Excellent reward & recognition events
Service and anniversary gifts and benefits
Wellbeing programme including Health insurance discounts
Paid training and individual Employee Development Plans
Training towards NZQA qualifications and our very own online digital learning platform
Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment
Who We Are - Ko Wai Mātou
Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.
We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. Awarded ‘Inclusive Workplace’ at the 2026 Diversity Awards, our people love coming to work every day and we think you will too!
Hind Management, the company behind Sudima Hotels, operates award-winning hotels, restaurants, bars and spas across New Zealand. Manaakitanga is at the heart of everything we do, guiding our commitment to exceptional hospitality, sustainability, and caring for our people and planet.
Nau mai, haere mai, tauti mai!
At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Should you require assistance or support and are unable to apply online due to an access need, contact our
office (+64) 99051727 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.
E manawanui ana tātou - We care
Ka mahi tahi tātou - We work together
Ka whai tātou i te tika - We do the right thing
He kura te tangata - We are all valued
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