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Fashion Consultant / Retail Sales (Luxury Handloom/Textile Sarees)
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#759470
Remote / WFH
SonChiraiya
Job Description
Location: Dadabari, Kota, Rajasthan, India
Employment Type: Full-Time
About the Role
We are seeking a polished, customer-focused, and relationship-driven Luxury Handloom Sales Advisor to represent our premium handloom and heritage textile collection. The role involves engaging with discerning clientele, including high-net-worth individuals (HNIs), celebrities, business leaders, designers, collectors, and international customers.
The ideal candidate will possess exceptional communication skills, a refined understanding of luxury customer service, and the ability to articulate the craftsmanship, heritage, exclusivity, and value of luxury handloom products.
Key Responsibilities
Serve as the primary point of contact for ***** domestic and international customers.
Conduct personalized consultations and product presentations for high-profile clients.
Explain the heritage, craftsmanship, weaving techniques, materials, exclusivity, and cultural significance of luxury handloom products.
Build and nurture long-term relationships with HNIs, celebrities, influencers, designers, and premium clientele.
Understand customer preferences and curate bespoke product recommendations.
Coordinate virtual and in-person customer interactions, appointments, exhibitions, and private viewings.
Ensure an exceptional customer experience throughout the sales journey.
Maintain confidentiality and professionalism while handling high-profile clients.
Follow up with customers regarding inquiries, orders, deliveries, and after-sales support.
Collaborate with design, production, and management teams to meet customer requirements.
Stay updated on luxury fashion, handloom trends, textile craftsmanship, and global luxury retail practices.
Represent the brand at exhibitions, trade events, cultural showcases, and exclusive customer engagements in India and abroad.
Required Qualifications
Bachelor’s degree in Business, Fashion, Luxury Retail, Hospitality, Textile Design, or a related field.
3–8 years of experience in luxury retail, premium sales, fashion, textiles, hospitality, jewelry, lifestyle, or customer relationship management.
Excellent verbal and written communication skills in English and Hindi.
Strong presentation and interpersonal skills.
Ability to interact confidently with high-net-worth and celebrity clientele.
Strong relationship-building and consultative selling capabilities.
Willingness to travel within India and internationally when required.
Preferred Qualifications
Knowledge of Indian handloom traditions, textiles, weaving techniques, and luxury fabrics.
Experience working with luxury brands, premium boutiques, fashion houses, hospitality groups, or exclusive lifestyle products.
Exposure to international customers and luxury buying behavior.
Additional language skills will be an advantage.
Key Competencies
Luxury Client Relationship Management
Customer Experience Excellence
Storytelling & Product Presentation
Personalization & Client Advisory
Cultural Sensitivity & Professional Etiquette
Attention to Detail
Sales & Business Development
Confidentiality & Discretion
Relationship Building
Brand Representation
What Success Looks Like
Delivering exceptional customer experiences to premium and high-profile clients.
Building long-term customer loyalty and repeat business.
Effectively communicating the uniqueness and value of luxury handloom products.
Enhancing brand reputation among ***** domestic and international clientele.
Achieving sales targets while maintaining the highest standards of professionalism and customer service.
Ideal Candidate Profile:
A sophisticated and articulate professional who can seamlessly engage with celebrities, business leaders, international buyers, and luxury consumers while passionately showcasing India’s finest handloom craftsmanship and heritage.
Pay: ₹25,000.00 - ₹100,000.00 per month
Work Location: In person
Employment Type: Full-Time
About the Role
We are seeking a polished, customer-focused, and relationship-driven Luxury Handloom Sales Advisor to represent our premium handloom and heritage textile collection. The role involves engaging with discerning clientele, including high-net-worth individuals (HNIs), celebrities, business leaders, designers, collectors, and international customers.
The ideal candidate will possess exceptional communication skills, a refined understanding of luxury customer service, and the ability to articulate the craftsmanship, heritage, exclusivity, and value of luxury handloom products.
Key Responsibilities
Serve as the primary point of contact for ***** domestic and international customers.
Conduct personalized consultations and product presentations for high-profile clients.
Explain the heritage, craftsmanship, weaving techniques, materials, exclusivity, and cultural significance of luxury handloom products.
Build and nurture long-term relationships with HNIs, celebrities, influencers, designers, and premium clientele.
Understand customer preferences and curate bespoke product recommendations.
Coordinate virtual and in-person customer interactions, appointments, exhibitions, and private viewings.
Ensure an exceptional customer experience throughout the sales journey.
Maintain confidentiality and professionalism while handling high-profile clients.
Follow up with customers regarding inquiries, orders, deliveries, and after-sales support.
Collaborate with design, production, and management teams to meet customer requirements.
Stay updated on luxury fashion, handloom trends, textile craftsmanship, and global luxury retail practices.
Represent the brand at exhibitions, trade events, cultural showcases, and exclusive customer engagements in India and abroad.
Required Qualifications
Bachelor’s degree in Business, Fashion, Luxury Retail, Hospitality, Textile Design, or a related field.
3–8 years of experience in luxury retail, premium sales, fashion, textiles, hospitality, jewelry, lifestyle, or customer relationship management.
Excellent verbal and written communication skills in English and Hindi.
Strong presentation and interpersonal skills.
Ability to interact confidently with high-net-worth and celebrity clientele.
Strong relationship-building and consultative selling capabilities.
Willingness to travel within India and internationally when required.
Preferred Qualifications
Knowledge of Indian handloom traditions, textiles, weaving techniques, and luxury fabrics.
Experience working with luxury brands, premium boutiques, fashion houses, hospitality groups, or exclusive lifestyle products.
Exposure to international customers and luxury buying behavior.
Additional language skills will be an advantage.
Key Competencies
Luxury Client Relationship Management
Customer Experience Excellence
Storytelling & Product Presentation
Personalization & Client Advisory
Cultural Sensitivity & Professional Etiquette
Attention to Detail
Sales & Business Development
Confidentiality & Discretion
Relationship Building
Brand Representation
What Success Looks Like
Delivering exceptional customer experiences to premium and high-profile clients.
Building long-term customer loyalty and repeat business.
Effectively communicating the uniqueness and value of luxury handloom products.
Enhancing brand reputation among ***** domestic and international clientele.
Achieving sales targets while maintaining the highest standards of professionalism and customer service.
Ideal Candidate Profile:
A sophisticated and articulate professional who can seamlessly engage with celebrities, business leaders, international buyers, and luxury consumers while passionately showcasing India’s finest handloom craftsmanship and heritage.
Pay: ₹25,000.00 - ₹100,000.00 per month
Work Location: In person
