Verified Job
Hardware / Network Engineer
FacilityOS Hybrid Tech Support Analyst - Hardware & Software
Hardware / Network Engineer
#787169
Remote / WFH
FacilityOS
Job Description
Job description
FacilityOS in Annapolis, MD, is seeking a Customer Support specialist for a hybrid role requiring in-office presence three days a week. You will respond to inquiries via multiple channels, diagnose issues, and provide timely resolutions while collaborating with Engineering, QA, and Professional Services.
The position emphasizes documenting knowledge, building training materials, and improving processes to enhance team performance.
FacilityOS in Annapolis, MD, is seeking a Customer Support specialist for a hybrid role requiring in-office presence three days a week. You will respond to inquiries via multiple channels, diagnose issues, and provide timely resolutions while collaborating with Engineering, QA, and Professional Services.
The position emphasizes documenting knowledge, building training materials, and improving processes to enhance team performance.
