External Supplies Co-ordinator, Laboratory Services - Elstree Warehouse, Hertfordshire

Full job description
Elstree Warehouse, Hertfordshire

Up to £32,000 DOE per annum

Job Title: External Supplies Coordinator
Department: Laboratory Services
Location: Elstree Warehouse, WD6 3SF
Contract /Hours: Permanent, Full Time (40 hours)
Salary range: Up to £32,000 DOE per annum
About us:
Sonic Healthcare is an internationally renowned healthcare provider with a demonstrable track record of medical services across the world. Headquartered in Sydney, Australia, Sonic is an ASX Top 50 company that has grown to become one of the world’s leading healthcare providers, specialising in pathology, radiology and primary care medical centres. We have operations in Australia, the USA, Germany, Belgium, Switzerland, the United Kingdom, Ireland and New Zealand.
Sonic Healthcare UK encompasses the two main entities in the UK, The Doctors Laboratory (TDL) and Health Services Laboratories (HSL). HSL is a partnership between The Doctors Laboratory (TDL), Royal Free London NHS Foundation Trust and University College London Hospitals NHS Foundation Trust (UCLH). HSL was formed to provide pathology services to the NHS Trusts and has expanded further to provide services to other NHS Trusts. Over 2,500 staff work at Sonic Healthcare UK, primarily under the TDL or HSL banner.
Our purpose is to deliver medically-led diagnostics, innovation, value and long-term investment to healthcare. With our core laboratory based at The Halo Building in London WC1H 9AX, we also have an expanding site in Manchester as well as smaller hospital-based laboratories across the country. We maintain rigorously high standards of quality, whilst also delivering efficiencies to healthcare through careful workforce planning, pioneering technology and significant investment in infrastructure and IT.
About the role:
Are you someone who thrives in a fast-paced environment, loves to multitask, and finds joy in keeping things running seamlessly? We’re looking for a proactive and dynamic External Supplies Coordinator to join our vibrant team! This is your chance to play a key role in ensuring smooth coordination of supplies, making a real impact on the services we provide to Sonic Healthcare UK clients and laboratories.
Day-to-day tasks:
Collaborate with the Laboratory Services Helpdesk Team, Warehouse Team, and Sales Service to address supply-related queries, via phone and email, with confidence and efficiency.
Process orders for TDL clients with precision and care, ensuring nothing slips through the cracks.
Utilise internal ticketing software to assign, track, and complete jobs.
monitoring orders—whether internal or international—and ensure on-time deliveries.
Liaise with colleagues and managers to provide innovative solutions to customer challenges.
Deliver daily, weekly, and monthly reports, keeping stakeholders in the know and the process running smoothly.
This is more than just a role—it’s an opportunity to be at the core of operations that keep our clients and laboratories running like clockwork. You’ll play a pivotal role in maintaining trust and efficiency across teams while gaining valuable experience in a supportive and collaborative setting.
This is a full time post 40 hours per week.
Please see the job description for more information regarding this role.
If you require further information about this position, please contact Marcelo Silva (Marcelo.Silva@hslpathology.com)
At HSL we offer a variety of excellent staff benefits including:
Training and development opportunities supporting professional development
Annual performance related salary review
**• No banding restrictions: **As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling
Discounted gym membership – we have a corporate gym membership scheme with Better Gyms
Cash healthcare plan – cash back on a variety of healthcare costs including dentist and opticians
Sick Pay Entitlement – 5 paid days in the first year of employment, 20 days thereafter
Permanent Health Insurance and Death in Service Cover
Life Assurance – providing salary continuation for long term illness (six months qualifying period)
Employee Assistance Programme – supporting staff wellbeing
Season Ticket Loan Scheme – interest free loan for the cost of annual travel ticket
Perkbox – Access to additional staff perks and benefits such as high street discounts
Company Pension Scheme – company and staff contributions which increase with years of service
Competitive annual leave allowance - 23 paid days’ leave rising to 28 days after five years’ service
Flexible working hours - 40 hours standard working week
Please read the job description and person specification carefully and ensure that your application reflects the knowledge, skills and experience required.
We respect and value the diversity of our staff and welcome applications from diverse communities.
PLEASE NOTE: WE RESERVE THE RIGHT TO CLOSE THIS VACANCY AT ANY TIME EVEN IF A CLOSING DATE IS SHOWN HERE OR IN ANY OTHER MEDIA

Vacancy ID :
033471
Closing Date :
22-Jul-2025

Contact Person :
Marcelo Silva
Contact Email :
Marcelo.silva@hslpathology.com Read more