Experienced Server

Position: Professional Server
Type: Full-time/Part-time (Evenings, Weekends Holidays Required)
Location: Bonterra Trattoria, Calgary
Compensation: Competitive hourly wage + gratuities, staff dining benefits

About Our Establishment:
Bonterra Trattoria is a critically-acclaimed Italian restaurant renowned for its authentic regional cuisine, extensive award-winning wine program, and commitment to exemplary hospitality. As a cornerstone of Calgary's dining scene, we pride ourselves on creating memorable experiences through flawless execution and warm, knowledgeable service.

The Role:
We seek an accomplished server with demonstrated fine dining experience to join our service team. This position demands:

Service Excellence Requirements:

Minimum 3 years experience in upscale/fine dining environments
Expert-level knowledge of Italian cuisine and wine service protocols
Mastery of full dining room service sequencing (from amuse to digestif)
Ability to confidently recommend wine pairings from our wine menu
Impeccable tableside manner including proper crumbing, decanting, and finishing techniques
Operational Standards:

Complete command of POS systems (OpenTable, Sevenshifts experience preferred)
Meticulous attention to table maintenance and service timing
Ability to gracefully manage 5-7 table sections during peak service
Thorough understanding of dietary restrictions and allergy protocols
Professional Attributes:

Impeccable personal presentation and grooming standards
Command of professional service language and etiquette
Emotional intelligence to read and adapt to guest preferences
Team-oriented mindset with ability to support colleagues seamlessly
Why Join Our Team?

Work alongside some of Calgary's most respected hospitality professionals
Continuous education
Career growth opportunities within our restaurant group
Application Process:
Qualified candidates should submit:

Current resume detailing fine dining experience
Cover letter addressing:
Your philosophy on anticipatory service
Most memorable wine pairing recommendation you've made
Why Italian cuisine service requires particular expertise
Job Types: Full-time, Part-time

Pay: $15.00-$16.00 per hour

Expected hours: 20 – 40 per week

Benefits:

Company events
Discounted or free food
Extended health care
Flexible schedule
Shift:

8 hour shift
Day shift
Evening shift
Night shift
Work days:

Every Weekend
Monday to Friday
Weekends as needed
Work Location: In person

Expected start date: 2025-06-14 Read more