Experienced Cashier / Customer Service / Sales Associate- job post Milton Home Hardware
Job Description
Experience Required: Minimum 3 years of retail cashier, customer service, or sales experience
We are seeking an experienced, dependable, and customer-focused Cashier / Customer Service / Sales Associate to join our team at our busy hardware and building supply store in Milton.
This is a hands-on retail position combining cashier duties, customer service, sales support, merchandising, and general store responsibilities. The successful candidate will be confident assisting customers, processing transactions, recommending products, and maintaining a professional and organized store environment.
Key Responsibilities
Process cash, debit, credit, account, and other customer transactions accurately
Provide friendly, professional, and efficient customer service
Assist customers in locating products and answering general product questions
Recommend suitable products and related items based on customer needs
Support sales throughout the store and help create a positive customer experience
Process returns, exchanges, refunds, and store credits according to company policies
Answer telephone inquiries and direct calls to the appropriate department
Balance the cash register and complete end-of-shift cash procedures
Maintain a clean, organized, and professional checkout and sales area
Assist with merchandising, pricing, stocking, and product displays
Monitor inventory levels and report low-stock or pricing concerns
Follow all cash-handling, loss-prevention, privacy, and security procedures
Communicate customer concerns, product issues, or transaction problems to management
Assist with other store duties as required
Qualifications
Minimum 3 years of retail cashier, customer service, or sales experience
Strong cash-handling and transaction-processing skills
Proven ability to provide excellent customer service
Comfortable approaching customers and assisting with purchasing decisions
Strong communication, problem-solving, and organizational skills
Excellent attention to detail and accuracy
Dependable, punctual, and able to work with limited supervision
Comfortable working in a fast-paced retail environment
Basic computer and point-of-sale system proficiency
Able to work cooperatively with customers, contractors, delivery drivers, and team members
