Verified Job
Housekeeping
Executive Housekeeper
Housekeeping
#35370
Remote / WFH
Marriott International, Inc
Job Description
Additional Information
Job Number26070041
Job CategoryHousekeeping & Laundry
Location12 Murray Street, Hobart, Tasmania, Australia, 7000
ScheduleFull Time
Located Remotely?N
Position Type Management
The Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart’s waterfront and the city’s top restaurants and attractions. The Tasman is a unique combination of Modern Contemporary, Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive art pieces from local artists, The Tasman reflects the true spirit of the destination.
The Opportunity
Working within our luxury hotel environment, the Executive Housekeeper plays a pivotal leadership role in delivering exceptional guest experiences through the highest standards of cleanliness, presentation, and service. This role is responsible for leading the Housekeeping team, driving operational excellence, and ensuring all guest rooms, public areas, and back-of-house spaces consistently reflect our luxury brand standards.
As Executive Housekeeper, you will oversee the day-to-day housekeeping operation, develop and support a high-performing team, manage resources effectively, and collaborate across departments to create memorable guest experiences. You will lead by example, fostering a culture of accountability, engagement, and continuous improvement.
Key Accountabilities
Lead, mentor, and develop the Housekeeping team to deliver exceptional service and operational excellence.
Oversee the cleanliness, presentation, and maintenance of all guest rooms, public areas, and back-of-house spaces, ensuring adherence to brand standards.
Manage daily housekeeping operations, including labour planning, quality, scheduling/rostering, productivity, and resource allocation.
Conduct regular inspections of guest rooms and public areas to maintain quality standards and identify opportunities for improvement.
Collaborate closely with Front Office, Engineering, Food & Beverage, and other departments to ensure seamless guest experiences.
Manage departmental budgets, inventory, linen control, and procurement processes to achieve financial objectives.
Ensure compliance with health, safety, hygiene, and workplace regulations while maintaining a safe working environment.
Drive guest satisfaction through effective service recovery, prompt resolution of concerns, and proactive quality management.
Support recruitment, onboarding, training, performance management, and succession planning initiatives within the department.
Identify and implement process improvements that enhance efficiency, service delivery, and team engagement.
Profile
Inspirational and people-focused leader with a genuine passion for hospitality and guest service.
Proven ability to lead, motivate, and develop high-performing teams in a luxury hotel environment.
Strong operational knowledge of housekeeping standards, procedures, and best practices.
Understanding of Leading Quality Assurance (LQA) standards highly regarded.
Exceptional attention to detail with a commitment to maintaining the highest levels of cleanliness and presentation.
Job Number26070041
Job CategoryHousekeeping & Laundry
Location12 Murray Street, Hobart, Tasmania, Australia, 7000
ScheduleFull Time
Located Remotely?N
Position Type Management
The Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart’s waterfront and the city’s top restaurants and attractions. The Tasman is a unique combination of Modern Contemporary, Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive art pieces from local artists, The Tasman reflects the true spirit of the destination.
The Opportunity
Working within our luxury hotel environment, the Executive Housekeeper plays a pivotal leadership role in delivering exceptional guest experiences through the highest standards of cleanliness, presentation, and service. This role is responsible for leading the Housekeeping team, driving operational excellence, and ensuring all guest rooms, public areas, and back-of-house spaces consistently reflect our luxury brand standards.
As Executive Housekeeper, you will oversee the day-to-day housekeeping operation, develop and support a high-performing team, manage resources effectively, and collaborate across departments to create memorable guest experiences. You will lead by example, fostering a culture of accountability, engagement, and continuous improvement.
Key Accountabilities
Lead, mentor, and develop the Housekeeping team to deliver exceptional service and operational excellence.
Oversee the cleanliness, presentation, and maintenance of all guest rooms, public areas, and back-of-house spaces, ensuring adherence to brand standards.
Manage daily housekeeping operations, including labour planning, quality, scheduling/rostering, productivity, and resource allocation.
Conduct regular inspections of guest rooms and public areas to maintain quality standards and identify opportunities for improvement.
Collaborate closely with Front Office, Engineering, Food & Beverage, and other departments to ensure seamless guest experiences.
Manage departmental budgets, inventory, linen control, and procurement processes to achieve financial objectives.
Ensure compliance with health, safety, hygiene, and workplace regulations while maintaining a safe working environment.
Drive guest satisfaction through effective service recovery, prompt resolution of concerns, and proactive quality management.
Support recruitment, onboarding, training, performance management, and succession planning initiatives within the department.
Identify and implement process improvements that enhance efficiency, service delivery, and team engagement.
Profile
Inspirational and people-focused leader with a genuine passion for hospitality and guest service.
Proven ability to lead, motivate, and develop high-performing teams in a luxury hotel environment.
Strong operational knowledge of housekeeping standards, procedures, and best practices.
Understanding of Leading Quality Assurance (LQA) standards highly regarded.
Exceptional attention to detail with a commitment to maintaining the highest levels of cleanliness and presentation.
