Event Operations Specialist

Job Overview

As an Assistant Events Manager at Westin Hotels Resorts, you will play a critical role in the execution of meetings and events, driving the implementation of our brand service strategy and initiatives. Your primary responsibility will be to meet customer needs at meetings and events, while assisting in growing event revenues.
Key Responsibilities
• Assist in managing meetings and special events operations, including researching and analyzing new products, pricing, and services of competition.
• Review scheduled events and troubleshoot potential challenges/conflicts, ensuring seamless execution.
• Oversee the cleaning and maintenance of meeting spaces and corresponding heart of the house areas, maintaining high standards of quality and cleanliness.
• Develop working relationships with outside vendors, establishing prices and service agreements to enhance the event experience and increase additional revenue opportunities for the property.
• Conduct daily walk-throughs of banquet floors to drive client satisfaction and maintain quality standards.
Requirements
• High school diploma or equivalent; 2 years of experience in event management, food and beverage, sales and marketing, or related professional area.
• Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in event management, food and beverage, sales and marketing, or related professional area. Read more