Verified Job
Restaurant - Food Service
Event Maitre D' - C Hotel
Restaurant - Food Service
#560219
Remote / WFH
Job Description
The C Hotel by Carmens is a chic retreat located in Hamilton! At the heart and soul of the C Hotel’s success is a remarkable team, who have been nationally recognized for their sincere and attentive service, flawless performance, and culinary excellence. The C Hotel is part of Carmens Group; an entertainment and hospitality company committed to creating extraordinary experiences to our clients and guests.
If you have the desire to work as a professional Maître D' in an ******** and romantic environment, while looking to join a team of champions we want to meet you.
Job Types: part-time, permanent, flexible
Wages: $18.50+ per hour
OUR AWARDS:
Great Place to Work Certified – 2026, 2026
Most Trusted Executive Teams – 2026
Best Places to Work in Hospitality & Retail – 2026
Best Places to Work in Canada – 2026
Best Workplaces for Women – 2026
AT THE C HOTEL OUR MAITRE D'S:
Are confident and enthusiastic about their role in creating memories for our guests.
Work in a welcoming and romantic environment where we lead by example and work as a team of champions to achieve results.
This is the perfect opportunity for someone who is looking for a professional serving role and enjoys entertaining and weddings. We offer part time opportunities during daytime, evening, midweek and weekends. This is a great role for those who are looking to balance other work and/or school commitments in a fast paced, exciting environment.
THE MAITRE D'S AT THE C HOTEL HAVE THE OPPORTUNITY TO:
Effectively lead by example demonstrating superior customer service skills, and adaptability to customer feedback, ensuring flawless execution of the event in accordance with Carmens Group standards.
Responsible for creating a memorable guest experience, and including menu execution, food quality and overall experience.
Acts as an ambassador and host of the venue, serving as a liaison between guests, management and team members.
Get to know the guests; be able to comfortably answer any questions a guest may have; ensure guest satisfaction throughout meal service and event.
Learn the details of menu offerings for various events.
Deliver and serve food and beverages including, but not limited to, meals, condiments and accompaniments.
Assist others with side work including, but not limited to, clearing glasses and dishware.
Communicate any additional meal requirements or special request to the kitchen.
Make a difference in the lives of each and every one of our guests by directly contributing to their extraordinary experiences.
Exercise good judgment and demonstrate leadership abilities.
Drive positive change in the organization.
MAITRE D' POSITION REQUIREMENTS:
Friendly, professional and customer service focused
Positive, outgoing and friendly team player
Ability to build rapport quickly with guests
Excellent customer service skills, and ability to understand and respond to individual needs and requirements
Hospitality experience and/or Event Management courses or diploma considered an asset
Banquet serving experience an asset
Smart Serve Certification required
Reliable transportation an asset
Humble and supportive leadership style
Flexible availability required, including availability to work both midweek and on weekends during the daytime and late nights
WHAT CAN WE OFFER?
Great Place to Work Certified
Competitive wage package
Gratuity Program
Pay on demand
Flexible work schedule
Staff recognition, years of service rewards
Group RRSP
Worldwide hotel discounts
Restaurant discounts
Wellbeing programs
Participation in staff events
Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community
Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, The Hamilton Convention Centre, fig&lemon Catering, Mercanti Specialty Foods, The Arlington Hotel & River's Edge, and the Good Earth Food & Wine. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.
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If you have the desire to work as a professional Maître D' in an ******** and romantic environment, while looking to join a team of champions we want to meet you.
Job Types: part-time, permanent, flexible
Wages: $18.50+ per hour
OUR AWARDS:
Great Place to Work Certified – 2026, 2026
Most Trusted Executive Teams – 2026
Best Places to Work in Hospitality & Retail – 2026
Best Places to Work in Canada – 2026
Best Workplaces for Women – 2026
AT THE C HOTEL OUR MAITRE D'S:
Are confident and enthusiastic about their role in creating memories for our guests.
Work in a welcoming and romantic environment where we lead by example and work as a team of champions to achieve results.
This is the perfect opportunity for someone who is looking for a professional serving role and enjoys entertaining and weddings. We offer part time opportunities during daytime, evening, midweek and weekends. This is a great role for those who are looking to balance other work and/or school commitments in a fast paced, exciting environment.
THE MAITRE D'S AT THE C HOTEL HAVE THE OPPORTUNITY TO:
Effectively lead by example demonstrating superior customer service skills, and adaptability to customer feedback, ensuring flawless execution of the event in accordance with Carmens Group standards.
Responsible for creating a memorable guest experience, and including menu execution, food quality and overall experience.
Acts as an ambassador and host of the venue, serving as a liaison between guests, management and team members.
Get to know the guests; be able to comfortably answer any questions a guest may have; ensure guest satisfaction throughout meal service and event.
Learn the details of menu offerings for various events.
Deliver and serve food and beverages including, but not limited to, meals, condiments and accompaniments.
Assist others with side work including, but not limited to, clearing glasses and dishware.
Communicate any additional meal requirements or special request to the kitchen.
Make a difference in the lives of each and every one of our guests by directly contributing to their extraordinary experiences.
Exercise good judgment and demonstrate leadership abilities.
Drive positive change in the organization.
MAITRE D' POSITION REQUIREMENTS:
Friendly, professional and customer service focused
Positive, outgoing and friendly team player
Ability to build rapport quickly with guests
Excellent customer service skills, and ability to understand and respond to individual needs and requirements
Hospitality experience and/or Event Management courses or diploma considered an asset
Banquet serving experience an asset
Smart Serve Certification required
Reliable transportation an asset
Humble and supportive leadership style
Flexible availability required, including availability to work both midweek and on weekends during the daytime and late nights
WHAT CAN WE OFFER?
Great Place to Work Certified
Competitive wage package
Gratuity Program
Pay on demand
Flexible work schedule
Staff recognition, years of service rewards
Group RRSP
Worldwide hotel discounts
Restaurant discounts
Wellbeing programs
Participation in staff events
Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community
Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, The Hamilton Convention Centre, fig&lemon Catering, Mercanti Specialty Foods, The Arlington Hotel & River's Edge, and the Good Earth Food & Wine. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.
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