Enrollment Services Coordinator
Job Description
Your workweek will consist of 40 hours, and your schedule can be tailored based on your preferences and the university's operational needs during the following hours:
• Monday-Thursday: 8am - 8pm
• Friday: 8am - 5pm
• Saturday: 8am - 4pm
Education & Experience Requirements
• Bachelor's Degree or equivalent work experience.
• A minimum of six months of experience in a role such as an associate enrollment coordinator or in a related field, preferably in admissions, higher education, customer service, or sales.
Compensation will be based on your qualifications and experience, with an hourly pay rate ranging from $22.01 to $29.77. We offer a robust benefits package that includes a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan.
Primary Duties and Responsibilities:
• Student Support: Be the primary contact for accepted students, providing timely and informative guidance throughout the enrollment process.
• Enrollment Process: Assist students in completing enrollment forms in line with university policies and procedures.
• Information Sessions: Host informative sessions for prospective students and their families regarding the university's programs and admission requirements.
• Campus Tours: Organize and lead campus tours to showcase university facilities and resources to prospective students.
• Student Interviews: Conduct interviews with prospective students to assess their qualifications and compatibility with the university.
• Cohort Management: Work with the admissions team to analyze and communicate cohort needs for optimal enrollment.
• Communication: Maintain regular contact with students through email, phone, or in-person to ensure active engagement up to the third week of classes.
• Documentation: Accurately keep records of student interactions within the university's systems.
• Collaborative Partnerships: Collaborate with various departments to address student needs and enhance the overall enrollment experience.
• Admissions Events: Assist in organizing recruitment events, such as open houses and enrollment fairs.
Preference will be given to applicants residing in the areas where our campuses are located, including:
Midwest: Kenosha, Brookfield, Milwaukee, Madison, WI; Minneapolis, MN; Akron, OH.
South: Clarksville & Nashville, TN; Atlanta, GA; New Orleans, LA; Birmingham, AL.
Florida: Orlando & Tampa.
Herzing University is committed to creating a discrimination-free environment and values diversity and inclusion. We strive to provide a collegial atmosphere where everyone can thrive.
Physical Requirements:
• Ability to remain stationary for 50% of the time.
• Occasionally required to move around the workplace.
• Frequent operation of office equipment, including computers and copiers.
• Effective communication skills with students, staff, and colleagues.
• Occasional lifting or carrying items weighing up to 10 pounds.
Applicants must be authorized to work for any employer in the U.S. Please note that we do not sponsor employment visas at this time. Herzing University practices equal opportunity employment, free from discrimination based on various protected statuses.
