We are looking for an Engineer – System Administration to manage and support Microsoft 365 environments. The role focuses on day-to-day administration, incident handling, and ensuring stable and secure operations across M365 services.
Key Responsibilities:
- Manage user accounts, access, and roles in Microsoft 365
- Administer Exchange Online, SharePoint, Teams, and Azure AD
- Handle incidents and service requests through ITSM tools (ServiceNow preferred)
- Monitor M365 service health and troubleshoot issues
- Manage mailboxes, distribution lists, and access permissions
- Support security and compliance configurations
- Assist in email security, phishing protection, and policy enforcement
Required Skills:
- 2–5 years of experience in Microsoft 365 administration
- Hands-on experience with Exchange Online, Teams, SharePoint, Azure AD