Engagement Manager

Job Summary: • The Engagement Manager is responsible for overseeing the client relationship, project delivery, and ensuring customer satisfaction. This role involves managing the project lifecycle, coordinating with internal teams, and maintaining communication with clients to deliver high-quality solutions that meet their needs and expectations. • This will be an individual contributor role where you will be a primary point of contact for clients, building and maintaining strong, long-lasting relationships. • Understand client needs, goals, and objectives to provide tailored solutions • Coordinate with internal teams, including developers, designers, and other stakeholders, to ensure alignment and collaboration. • Prepare regular status reports and presentations for clients and internal stakeholders. • Identify opportunities for account growth and new business within existing clients. • Engage with Learners and Resolving their grievances. • Should be patient, empathetic, and passionately communicative individual Read more