Verified Job
IT / Software / Data Analyst
Endpoint Specialist- job post County of Lambton
IT / Software / Data Analyst
#803771
Remote / WFH
County of Lambton
Job Description
Full job description
Division: Corporate Services
Job Status: Temporary Full Time (up to 6 months with the possibility to extend)
Number of Positions: 1
Hours of Work: 35 hours/week
Wage Rate: $42.92 - $51.10 per hour
Posting Date: Tuesday, August 4, 2026
Closing Date: Sunday, August 16, 2026
About Us
The County of Lambton is located in Southwestern Ontario, nestled along Lake Huron and the St. Clair River, next to the state of Michigan and is home to a diverse and welcoming population of approximately 128,000 residents.
The Corporation of the County of Lambton is one of the area’s largest employers with approximately 1,300 employees. The County’s seven divisions deliver hundreds of services and programs to our residents, such as emergency medical services, provincial offences court, three long-term care homes, 25 library branches, three museums, an art gallery, archives, public works, public health services, social services, planning and building services.
We are committed to sustainability, economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with our municipal and community partners.
About the Role
To provide endpoint device support to all County employees and partners to ensure their computers, peripherals, and mobile technologies are operational so that they can perform their job functions. The Endpoint Specialist also provides setup and maintenance of both hardware and software as well as frontline support. Documentation of trouble tickets and issue resolution is critical as is working within tight time restrictions to get end user endpoint equipment and applications rolled out. Provide endpoint software system support to users and co-ordinate problem resolution as required.
Job Duties and Responsibilities
IT Client Support/Helpdesk:
Responsible for documenting trouble tickets including; addressing the issues and follow up on resolutions
Provide scheduled weekend on call support, password resets for phone and domain, intranet user setup and some phone administration for the admin building
Desktop/Equipment Maintenance:
Provide Antivirus updates on desktops/laptops, spy ware (cleaning out temp files etc.), security updates, upgrades, document pc’s and equipment, refresh old equipment with new equipment (physical moving of devices), documentation and preparation of old equipment for disposal
Responsible for equipment setup/repair/replace/maintain (including pc’s and peripherals i.e. Printers, monitors, scanners, mobile devices, etc.)
Responsible for Ministry Of Health equipment support i.e. water testing pc, internally with IT department, users, and their supervisors/managers
Responsible for ISP’s for support to Councillor County supplied devices
Track & maintain a log of all issues (both system and procedural) ensuring a timely resolution, in cooperation with system vendors and end users as required
Provide equipment repair/preventative maintenance tasks and records
Implements, maintains, and supports prescribed end user security controls with strict adherence to current IT and SOC governance policies.
Monitors performance of client infrastructures and provides recommendations for technology upgrades and replacements
Prepares technical reports, instruction manuals, and common problem resolution documentation
Projects:
Responsible for coordinating and refreshing all endpoint devices on a pre-programmed basis including: developing images, testing, deployment, training, and follow up with employee’s to confirm equipment is performing correctly once this is done
Division: Corporate Services
Job Status: Temporary Full Time (up to 6 months with the possibility to extend)
Number of Positions: 1
Hours of Work: 35 hours/week
Wage Rate: $42.92 - $51.10 per hour
Posting Date: Tuesday, August 4, 2026
Closing Date: Sunday, August 16, 2026
About Us
The County of Lambton is located in Southwestern Ontario, nestled along Lake Huron and the St. Clair River, next to the state of Michigan and is home to a diverse and welcoming population of approximately 128,000 residents.
The Corporation of the County of Lambton is one of the area’s largest employers with approximately 1,300 employees. The County’s seven divisions deliver hundreds of services and programs to our residents, such as emergency medical services, provincial offences court, three long-term care homes, 25 library branches, three museums, an art gallery, archives, public works, public health services, social services, planning and building services.
We are committed to sustainability, economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with our municipal and community partners.
About the Role
To provide endpoint device support to all County employees and partners to ensure their computers, peripherals, and mobile technologies are operational so that they can perform their job functions. The Endpoint Specialist also provides setup and maintenance of both hardware and software as well as frontline support. Documentation of trouble tickets and issue resolution is critical as is working within tight time restrictions to get end user endpoint equipment and applications rolled out. Provide endpoint software system support to users and co-ordinate problem resolution as required.
Job Duties and Responsibilities
IT Client Support/Helpdesk:
Responsible for documenting trouble tickets including; addressing the issues and follow up on resolutions
Provide scheduled weekend on call support, password resets for phone and domain, intranet user setup and some phone administration for the admin building
Desktop/Equipment Maintenance:
Provide Antivirus updates on desktops/laptops, spy ware (cleaning out temp files etc.), security updates, upgrades, document pc’s and equipment, refresh old equipment with new equipment (physical moving of devices), documentation and preparation of old equipment for disposal
Responsible for equipment setup/repair/replace/maintain (including pc’s and peripherals i.e. Printers, monitors, scanners, mobile devices, etc.)
Responsible for Ministry Of Health equipment support i.e. water testing pc, internally with IT department, users, and their supervisors/managers
Responsible for ISP’s for support to Councillor County supplied devices
Track & maintain a log of all issues (both system and procedural) ensuring a timely resolution, in cooperation with system vendors and end users as required
Provide equipment repair/preventative maintenance tasks and records
Implements, maintains, and supports prescribed end user security controls with strict adherence to current IT and SOC governance policies.
Monitors performance of client infrastructures and provides recommendations for technology upgrades and replacements
Prepares technical reports, instruction manuals, and common problem resolution documentation
Projects:
Responsible for coordinating and refreshing all endpoint devices on a pre-programmed basis including: developing images, testing, deployment, training, and follow up with employee’s to confirm equipment is performing correctly once this is done
