Verified Job
Customer Support / TeleCaller
Employment Consultant
Customer Support / TeleCaller
#690819
Remote / WFH
Job Description
Guide and support our participants to succeed in their employment goals
Achieve your dreams by helping others achieve theirs
Work close to home from our Mile End and Woodville offices
Why JobEdge?
At Jobedge we Progress Together. Progress Together means that every success is only possible if we do it together, whether that means in partnership with our job seekers or internally with our other team members. We work as one, in collaboration to build a culture that leads to better outcomes for all.
Progress Together means we care for the people who care for the people and only then are we able to help those who need our help. Together we are stronger, smarter and more empathetic. Together we can solve all problems. For us, the sum is much, much greater than the parts.
What will you be doing?
Your role will be to empower individuals with a disability, injury or a health condition, to achieve and maintain meaningful and sustainable employment.
You will provide:
Tailored guidance/coaching, job placement and ongoing support to your client group.
Identify new opportunities with local employers that align with our participants’ goals and needs.
Understand the unique employment needs of your clients
Collaborate with employers to bridge the gap between talent and opportunity
Who are you?
You are committed to making a difference through connecting and supporting your clients into sustainable employment. You will have:
Excellent communication and interpersonal skills.
Experience in coaching, mentoring, and case management within employment services or a related field.
Problem-solving and goal-setting abilities.
Solid understanding of the local labour market and employment pathways.
Organisational skills, attention to detail, and proficiency in administrative and IT tasks will also be important.
You must be able to balance empathy, dignity, and respect in your daily work with a drive to ensure we achieve positive business outcomes.
A valid Police Check and Working with Children Check are mandatory requirements prior to commencement of employment. Successful candidates must set up a myGovID in order to access Government data aligned to role.
Why join us?
At JobEdge, you’ll find more than just a job. We offer the opportunity to make a real impact in people’s lives through meaningful and sustainable employment. Our supportive and inclusive workplace culture is something we take pride in.
Our people enjoy a raft of Employee Benefits, including access to career development opportunities, up to 15 weeks of paid parental leave, additional bonus leave days and salary sacrificing for superannuation and to purchase a motor vehicle via the convenience of novated leasing.
Want to join us?
If you are interested in joining a fast-growing organisation that Progress Together, then click Apply!
Let us know in your application if you need adjustments to participate in our recruitment process. Alternatively, please contact us directly at talent@asuria.com.au to advise your adjustment requirements.
JobEdge is an Equal Employment Opportunity (EEO) employer, welcoming applications from people with disability, LGBTIQA+ individuals, and those from culturally diverse backgrounds, including Aboriginal and Torres Strait Islander peoples. As a Child Safe Organisation, JobEdge is committed to ensuring the safety and wellbeing of all children.
Achieve your dreams by helping others achieve theirs
Work close to home from our Mile End and Woodville offices
Why JobEdge?
At Jobedge we Progress Together. Progress Together means that every success is only possible if we do it together, whether that means in partnership with our job seekers or internally with our other team members. We work as one, in collaboration to build a culture that leads to better outcomes for all.
Progress Together means we care for the people who care for the people and only then are we able to help those who need our help. Together we are stronger, smarter and more empathetic. Together we can solve all problems. For us, the sum is much, much greater than the parts.
What will you be doing?
Your role will be to empower individuals with a disability, injury or a health condition, to achieve and maintain meaningful and sustainable employment.
You will provide:
Tailored guidance/coaching, job placement and ongoing support to your client group.
Identify new opportunities with local employers that align with our participants’ goals and needs.
Understand the unique employment needs of your clients
Collaborate with employers to bridge the gap between talent and opportunity
Who are you?
You are committed to making a difference through connecting and supporting your clients into sustainable employment. You will have:
Excellent communication and interpersonal skills.
Experience in coaching, mentoring, and case management within employment services or a related field.
Problem-solving and goal-setting abilities.
Solid understanding of the local labour market and employment pathways.
Organisational skills, attention to detail, and proficiency in administrative and IT tasks will also be important.
You must be able to balance empathy, dignity, and respect in your daily work with a drive to ensure we achieve positive business outcomes.
A valid Police Check and Working with Children Check are mandatory requirements prior to commencement of employment. Successful candidates must set up a myGovID in order to access Government data aligned to role.
Why join us?
At JobEdge, you’ll find more than just a job. We offer the opportunity to make a real impact in people’s lives through meaningful and sustainable employment. Our supportive and inclusive workplace culture is something we take pride in.
Our people enjoy a raft of Employee Benefits, including access to career development opportunities, up to 15 weeks of paid parental leave, additional bonus leave days and salary sacrificing for superannuation and to purchase a motor vehicle via the convenience of novated leasing.
Want to join us?
If you are interested in joining a fast-growing organisation that Progress Together, then click Apply!
Let us know in your application if you need adjustments to participate in our recruitment process. Alternatively, please contact us directly at talent@asuria.com.au to advise your adjustment requirements.
JobEdge is an Equal Employment Opportunity (EEO) employer, welcoming applications from people with disability, LGBTIQA+ individuals, and those from culturally diverse backgrounds, including Aboriginal and Torres Strait Islander peoples. As a Child Safe Organisation, JobEdge is committed to ensuring the safety and wellbeing of all children.
