Email and Chat Support Executive

Email and Chat SupportExecutive - Chennai - NightShift
CompanyOverview:
CareerschoolHR Solutions is a leading recruitment agency in India thatspecializes in providing HR solutions to companies in the Noneindustry. With a team of expert recruiters, we strive to connectskilled candidates with reputable organizations, offering aseamless recruitment process for both employers and jobseekers.
Roleand Responsibilities:
• Handle emailand chat support operations for the company'sclients.
• Respond promptly and efficiently tocustomer inquiries and resolve any issues orcomplaints.
• Provide accurate information andassistance to customers regarding products, services, and companypolicies.
• Maintain a high level ofprofessionalism and customer service during interactions withcustomers.
• Perform data entry tasks andmaintain customerrecords.

CandidateQualifications:
• Minimum of 1 year ofexperience in a BPO process.
• Any degree from arecognizeduniversity.

RequiredSkills:
• Excellent written and verbalcommunication skills.
• Strong problem-solvingand multitasking abilities.
• Good knowledge ofcustomer service principles and practices.

Skills : email,email support,english,chat support,customerhandling