Eazybe | Customer Support|Sales Support Role |0|4 yrs|

At EazyBe, client relationships are our top priority. We're looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service.

Roles and Responsibilities :

- Serve as the main point of contact in all matters related to client concerns and needs

- Build and strengthen client relationships to achieve long-term partnerships

- Maintain accurate client records, keeping track of any contract updates and renewals

- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are -being met

- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

- Handle inquiries and requests from customers and address their needs

- Stay on top of accounts, making sure they receive services that are within their budget and meet their... Read more