E-commerce & Digital Marketing Executive
Job Description
π Location: Gurugram (Work from Office)
πΌ Experience: 3β5 years
π° CTC: βΉ7β8 LPA
π’ Department: Marketing / E-commerce
ποΈ Working Days: [MonβSat]
β° Working Hours: 09:00 AM to 06:00 PM
πΏ About the Company
Our client is a premium wellness enterprise operating at the intersection of biotechnology and clean-label nutrition, known for high-efficacy, plant-based supplements and advanced nutraceuticals built for cellular health, longevity, and everyday vitality. With liposomal delivery systems for superior bioavailability and premium ingredients like marine peptides and fermented plant proteins, the brand has positioned itself as a science-backed disruptor in wellness, not just another supplement maker. Today, the brand retails across its own D2C storefront, Amazon, and leading marketplaces including Flipkart, Nykaa, and Myntra, with a growing quick-commerce presence on Blinkit, Zepto, and Instamart.
π― The Role
- As E-commerce & Digital Marketing Executive, you'll be the hands-on owner of the brand's digital storefronts: keeping the Shopify website and Amazon listings running smoothly, well-optimised, and fixed fast when issues come up. This is a highly operational role for someone comfortable being both marketer and first-line technical fixer.
You'll report directly to the Founder and work closely with the design and content team, plus external tech vendors for anything beyond in-house scope.
π οΈ What You'll Own
ποΈ Website & Shopify Operations
- Manage and troubleshoot the Shopify store: product uploads, page updates, app and checkout issues, site speed, and general technical fixes
- Coordinate with tech/dev vendors or freelancers on backend issues beyond in-house scope
π¦ Marketplaces & Quick Commerce
- Own and optimise Amazon listings: content, images, A+ content, keywords, pricing, and inventory sync
- Manage listings across Flipkart, Nykaa, Myntra, and quick-commerce platforms (Blinkit, Zepto, Instamart)
- Stay on top of Amazon/Shopify policy changes and marketplace algorithm updates
π Performance & Growth Support
- Monitor traffic, conversion rate, and cart abandonment across the site and marketplaces, and resolve issues promptly
- Support on-site SEO and basic paid campaign execution to drive website traffic
- Track CTR, conversion rate, ROAS, and CAC, and prepare regular performance reports
π¬ Retention & Coordination
- Support email/WhatsApp marketing campaigns and CRM-led retention efforts
- Coordinate with design/content for creatives, banners, and product photography across platforms
π How Success Is Measured
- Online revenue across the website and marketplaces
- Website conversion rate and cart-abandonment recovery
- Listing health: content scores, rankings, and issue-free uptime
- Accurate, on-time performance reporting (ROAS, CAC, CTR)
π§ What You Bring
- 2β4 years in digital marketing or e-commerce operations, ideally at a D2C, wellness, or FMCG brand
- Hands-on Shopify storefront management, including basic troubleshooting (mandatory)
- Proven experience with Amazon Seller Central or Vendor Central listings (mandatory)
- Strong attention to detail and a proactive, problem-solving approach to technical glitches
- Comfortable working independently and coordinating with external vendors
- Startup mindset: hands-on, adaptable, comfortable wearing multiple hats
π§° Tools You'll Work With
- Shopify (catalogue, apps, basic troubleshooting): mandatory
- Amazon Seller/Vendor Central (listings, A+ content, advertising console): mandatory
- GA4 for website performance tracking
- Meta Ads Manager and Google Ads (working knowledge for campaign coordination)
- Excel/Google Sheets for reporting
- Plus points: basic HTML/CSS, Canva or Photoshop for quick edits, WhatsApp Business API or CRM tools (WebEngage, MoEngage), quick-commerce listing experience, on-page SEO basics
β¨ What the Role Offers
- Direct ownership of the digital storefront for a premium, science-led wellness brand
- High-visibility work with a clear line to online revenue impact
- A wellness-first culture that prioritises work-life harmony
