Driver Team Assistant

Neighbour Express is a Canada-based logistics company specializing in medium and large e-commerce parcels (5–150 kg), providing nationwide service coverage and working closely with multiple leading cross-border and domestic e-commerce platforms. We are committed to delivering stable, traceable, and professional logistics services through an efficient delivery network and intelligent systems.

As our business continues to grow, we are now hiring a Driver Team Assistant to join our operations team.

Job Responsibilities

Overseeing and coordinating daily driver operation
Organize and coordinate driver work shift
Coordinate with warehouses, drivers, and customer service team to ensure end-to-end resolution of issues
Ensuring driver compliance with company standard of procedures
Providing on-going support to drivers
Handle performance management and maintain communication with drivers
Requirements

Bilingual in English and Chinese (Native Level Fluency)
Prior experience in logistics, e-commerce, courier services, or team management is preferred
Strong communication skills, team-oriented mindset, and ability to work under pressure
Detail-oriented, responsible, and capable of independently following up on issues
Proficient in basic computer operations (Excel, ticketing systems, email, etc.)
Able to thrive in a fast-paced, multi-tasking work environment
Familiarity with safety protocols and transportation regulations is a plus
What We Offer

Competitive compensation
Fast-track career growth and advancement opportunities
Exposure to Canada’s leading e-commerce logistics ecosystem
A young, efficient, and collaborative team culture
Internal training and continuous professional development opportunities
Job Type: Full-time

Pay: $19.00-$20.00 per hour

Application question(s):

Are you comfortable with starting work early (6-7AM)?
Do you mind working 6 days per week?
Experience:

Logistics: 1 year (preferred)
Language:

Chinese (required)
Work Location: In person