Domestic BPO Telecaller – Hindi/Marathi Voice Process – Job

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Han Digital Solution


Contact Center Professional-Voice
Han Digital Solution • Pune, Maharashtra • via Shine
28 days ago
Full–time
No Degree Mentioned
Apply on Shine
Apply on Jobrapido.com
Job description
As a skilled professional in quality assurance, you will be responsible for ensuring the high quality of products at Han Digital Solution (P). Your role as Sr. Manager - QA will involve leading a team of quality assurance engineers and implementing testing strategies to achieve project goals effectively.

Key Responsibilities:
- Develop and implement comprehensive testing strategies to maintain pr...
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H
Houston Skilled Consultancy


Domestic BPO Telecaller – Hindi/Marathi Voice Process – Job in Pune
Houston Skilled Consultancy • Pune, Maharashtra • via The EliteJob
4 days ago
$20–$30 an hour
Full–time and Part-time
No Degree Mentioned
Apply directly on The EliteJob
Job description
Job Summary

Houston Skilled Consultancy is actively hiring Domestic BPO Telecallers for its Hindi and Marathi voice process. This is an excellent opportunity for individuals with strong communication skills who are looking to start or grow their career in the customer service industry. The role primarily involves handling inbound and outbound calls to assist customers, address queries, and ensure a high-quality customer experience.
Key Responsibilities
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Make outbound calls to prospective customers and handle inbound inquiries.
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Explain products/services clearly and persuasively in Hindi or Marathi.
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Maintain accurate records of customer interactions in the CRM system.
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Resolve customer complaints or escalate issues to the concerned department.
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Meet daily/weekly calling targets and achieve assigned performance metrics.
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Follow up with customers to ensure satisfaction and issue resolution.
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Maintain a courteous and professional tone at all times.
• Required Skills and Qualifications
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Excellent verbal communication skills in Hindi and/or Marathi.
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Basic understanding of customer service practices.
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Ability to handle rejection and remain positive.
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Comfortable with call center environment and targets.
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Minimum qualification: 10th Pass / 12th Pass / Graduate in any stream.
• Experience
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0–2 years of experience in a BPO, telecalling, or customer service role.
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Freshers with good communication skills are also encouraged to apply.
• Working Hours
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Day Shifts Only
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Rotational weekly offs
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6 working days a week
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Fixed working hours (9:30 AM – 6:30 PM)
• Knowledge, Skills, and Abilities
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Strong listening and problem-solving skills.
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Ability to work under pressure in a fast-paced environment.
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Familiarity with basic computer operations (MS Office, CRM tools).
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A friendly, approachable, and professional demeanor.
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Goal-oriented with the ability to meet sales or service targets.
• Benefits
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Fixed monthly salary with performance-based incentives.
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On-the-job training provided for freshers.
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Supportive and professional work environment.
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Opportunity to grow within the domestic BPO industry.
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Attendance bonuses and referral benefits.
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Convenient location within Pune city.
• Why Join Houston Skilled Consultancy?

At Houston Skilled Consultancy, we believe in nurturing talent and helping individuals build rewarding careers. Whether you are just starting out or looking to grow your experience, we offer a stable and professional environment where your voice matters. Join a fast-growing team where customer satisfaction is the core of what we do, and your contribution directly impacts success.
How to Apply

Interested candidates can apply by sending their updated resume to us or contact us directly for immediate scheduling of interviews. Walk-ins are also welcome at our Pune office during business hours.