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Pune, Maharashtra
Other Jobs
#264604
Remote / WFH

Job Description

Overseeing the customer service process.

· Resolving customer complaints brought to your attention.

· Handling customer concerns and complaints in a timely manner.

· Establishing a positive rapport with all clients and customers via phone.

Handling queries, doing itineraries and costing. Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.

Job Types: Full-time, Fresher

Salary: ₹11,+07.00 - ₹13,817.00 per month

Schedule:

Day shiftNight shift

Speak with the employer
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