Dispensary General Manager
Job Description
Managerial Responsibilities:
• Recruit, interview, hire, and train new employees.
• Manage daily store workflow.
• Provide timely and constructive performance evaluations.
• Address employee discipline and terminations according to company policy.
Duties and Responsibilities:
• Build and develop a high-performing team committed to exceptional customer service.
• Delivering training on customer service best practices to meet and exceed customer expectations.
• Communicate and delegate tasks to ensure smooth store operations.
• Oversee staffing, scheduling, and ensure efficient operational processes.
• Enforce HR policies, procedures, and safety regulations.
• Ensure adherence to local and state ******** regulations.
• Foster a team-oriented culture focused on positivity and collaboration.
• Meet and exceed sales, profitability, and operational goals.
• Drive customer traffic and cultivate customer loyalty.
• Analyze product trends and opportunities for growth.
• Identify areas of underperformance and create improvement strategies.
• Cultivate positive relationships with vendors and suppliers.
• Oversee inventory management, product placement, and store presentation.
• Collaborate with the marketing team to enhance sales and brand awareness.
• Liaise with the Executive Team to ensure alignment with business objectives.
• Participate in audits and assist with inventory management.
• Verify customer eligibility and allotments using the state’s verification system.
• Complete company compliance training successfully.
• Maintain compliance with Arizona Department of Health regulations for both medical and recreational transactions.
• Track and manage inventory using relevant software for both medical and adult-use transactions.
Required Skills:
• Strong verbal and written communication skills.
• Exceptional interpersonal and customer service skills.
• Excellent sales and relationship-building abilities.
• Strong organizational skills and attention to detail.
• Ability to manage time effectively and meet deadlines.
• Analytical mindset with problem-solving capabilities.
• Leadership and team management skills.
• Strong delegation skills and the ability to prioritize tasks.
• Ability to thrive in a fast-paced, high-pressure environment.
• Knowledge of KPIs (Key Performance Indicators) and labor costing.
• Proficient in scheduling and labor management.
• Skilled in using Microsoft Office Suite or equivalent software.
Job Requirements:
• Proven experience as a retail manager or in a leadership role.
• Knowledge of ******** industry regulations and compliance requirements.
• Ability to manage diverse teams and operations.
• Ability to adapt quickly to changing business needs and customer demands.
Benefits:
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
Position details: Full Time, Exempt, Monday-Friday, in-person, weekends as needed. Salary: $70K-$75K DOE
Job Type: Full-time
Pay: $70,000.00 - $75,000.00 per year
Benefits:
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
Shift:
• 8 hour shift
• Day shift
Experience:
• Sales: 5 years (Required)
• Retail management: 3 years (Required)
• Financial acumen: 3 years (Required)
• Analysis skills: 3 years (Required)
Work Location: In person
