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Verified Job IT / Software / Data Analyst

Directory Services Messaging Analyst III

Houston, Texas
IT / Software / Data Analyst
#703743
Remote / WFH

Job Description

JOB TITLE: Directory Services Messaging Analyst III

LOCATION: Onsite – Houston

SCHEDULE: Standard Working Hours

DURATION: 11-Month Contract

PAY: USD 88.35/hour

Job Responsibilities:

In this role, you will manage and support enterprise-level identity, messaging, and cloud infrastructure projects within the IT infrastructure environment. Key responsibilities include:
• Leading multiple infrastructure and cloud modernization initiatives, including:

o Managing hybrid Microsoft Exchange Server and Exchange Online environments.

o Supporting migrations from on-premises messaging systems to cloud services.

o Administering identity services across Active Directory and Microsoft Entra ID.

o Driving adoption of Microsoft 365 and cloud collaboration technologies.
• Ensuring infrastructure security, scalability, and compliance across enterprise systems.
• Collaborating with security, IAM, compliance, and business teams to deliver reliable cloud and messaging solutions.

Essential Duties and Job Functions:
• Develop and maintain scalable architecture for on-premises and cloud-based messaging environments.
• Oversee design, implementation, and maintenance of directory services, ensuring reliability, performance, and security.
• Architect and support Microsoft 365 services including Teams, SharePoint Online, OneDrive, and Power Platform solutions.
• Plan and execute migration activities for messaging and endpoint platforms, including hybrid coexistence strategies.
• Configure and manage Group Policy Objects (GPOs) to enforce enterprise security standards and system configurations.
• Manage access and administration of cloud services across Microsoft Azure, including virtual machines, storage, networking, and identity services.
• Administer messaging and collaboration platforms including Microsoft Teams, Zoom, Workspace One, and Intune.
• Automate operational and administrative tasks using PowerShell and Graph API.
• Deploy and manage Microsoft Intune for endpoint security and mobile device management.
• Conduct regular system security reviews, audits, and remediation activities.
• Provide advanced troubleshooting and escalation support for complex messaging, identity, and cloud infrastructure issues.
• Serve as a subject matter expert for directory services, messaging systems, and cloud identity integrations.
• Maintain technical documentation, operational procedures, and best practices.
• Mentor team members and support technical knowledge sharing across the infrastructure team.
• Participate in project meetings, migration activities, work queues, and business enablement efforts for cloud adoption.

Knowledge & Skills:
• Strong documentation, communication, and stakeholder engagement skills.
• Advanced understanding of hybrid cloud architecture and Microsoft enterprise technologies.
• Strong knowledge of authentication protocols including OAuth, SSO, and MFA.
• Solid troubleshooting and root cause analysis capabilities.
• Experience with enterprise security controls and compliance best practices.
• Ability to manage multiple priorities in a fast-paced production environment.
• Strong leadership and collaboration skills across technical and business teams.
• Proficiency in automation, scripting, and systems integration.
• Experience supporting enterprise messaging and identity platforms.
• Ability to participate in 24x7 on-call support rotation.

Education & Experience:
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5+ years of experience in enterprise infrastructure administration.
• Strong experience with:

o Active Directory

o Microsoft Azure

o Microsoft 365

o PKI, DNS, and GPO administration
• Experience administering Exchange Server (2013–2019) and Exchange Online.
• Hands-on experience with cloud migration projects and hybrid configurations.
• Experience with Intune and mobile device management solutions.
• Familiarity with Power Platform (Power Automate, Power Apps).
• Experience with automation tools such as Ansible and API integrations.
• Working knowledge of SailPoint and CyberArk integration is preferred.
• Strong Windows Server administration experience (2012, 2016, 2019, 2022).
• Relevant certifications highly preferred, including:

o Microsoft Certified: Azure Administrator Associate

o Microsoft Certified: Azure Solutions Architect Expert

o Microsoft 365 Certified: Enterprise Administrator Expert

...
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